I have raised the issue with Microsoft via the Feedback Hub.
How do I stop Windows 11 "File Explorer Extract All... option" from giving a Catastrophic Error Msg?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MarkC
25
Reputation points
Hi
Since the latest WIndows 11 Pro 24H2 Update in Aug (KB5063878), I get an Error 0x8000FFFF: Catastrophic Failure error when using Extract All... option in File Explorer.
I am trying to extract 7zip & Zip files. Files with sizes up to 1.5GB are fine, but somewhere beyond that size the error msg appears.
Everything works fine if I restore my O/S drive to prior to the Windows Update, so I know that is the cause of the problem.
Problem occurs on both my NAS HDD array & my PC SSD NVme m.2 drive.
Has anyone else experienced this?
Windows for home | Windows 11 | Performance and system failures
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 27%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 83%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dimas Alam Prayoga 0 Reputation points2025-09-25T14:30:51.22+00:00 I'm having this issue right now.
Sign in to comment
4 answers
Sort by: Most helpful
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV 161.8K Reputation points Independent Advisor2025-08-21T12:13:45.4466667+00:00 Hi, good day!
Here's an older thread having issue after installing the recent KB5063878 update causing hard drives to fail after large file operations.
I recommend reporting the issue via Feedback Hub app to notify Microsoft.
Please try to temporarily pause updates for 1-2 weeks until Microsoft releases a patch fix.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 97%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
Hoang Ha 0 Reputation points2025-12-10T00:59:17.7433333+00:00 I uninstall the latest update from my computer, but the problem remains.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hjalti Nielsen 0 Reputation points2025-09-11T12:12:46.33+00:00 I am experiencing this now. Does anyone know if windows has solved this error ?