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le périphérique audio de sortie a disparu, que faire ?

chloé kervio 0 Reputation points
2025-08-22T08:14:23.7833333+00:00

I was working on my PC normally. This morning, out of nowhere, the pilot for audio peripheric vanished. Impossible to listen to anything, as it simply is not existing anymore.

  • there is no device installed for the speakers
  • I tried plugging in my headphone, it does nothing (not even recognizing that there is a device plugged in)
  • I tried to get help from the system in my computer, the systemn says there is a problem, tried to fix it, failed, led me here
  • tried updates : no update in sight
  • tried to access parameters/system/peripheric management -> there is no peripheric installed for sound

I need my computer for work, I'm desperate, please help

Windows for home | Other | Devices and drivers
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  1. Gunasekar N 68,290 Reputation points Independent Advisor
    2025-08-22T08:49:30.7833333+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    May I please know the make and model of your computer?
    Type msinfo in the search bar on the taskbar and click Enter.

    Post a screenshot of the resulting dialog box.

    Meantime, if you've system restore points,

    1. Click Windows + R key, type rstrui.exe and click ok.
    2. Select Next and click on the recent date/time when you're audio was working normally.
    3. Click Next and finish to complete the restoration.

    If you're still experiencing issues, please share your system model details, I will look the audio drivers for your computer from the PC manufacturer's website or from the Motherboard website.

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