10,949 questions
Hi Matteo De Simone, Have you tried to configure Media Optimization for Microsoft Teams? https://docs.vmware.com/en/VMware-Horizon/2303/horizon-remote-desktop-features/GUID-F68FA7BB-B08F-4EFF-9BB1-1F9FC71F8214.html
Microsoft Teams remote control not working with VMWare PRO
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Matteo De Simone
1
Reputation point
Hi all, our company is using Microsoft Teams when dealing with customer service, we are helping others via screen sharing on Microsoft Teams. We receive the “give control” but we are no able to interact with VMWare windows.
Nothing is working, we cannot even click on File/Edit/View/etc.
We tryed the "Exclusive mode" but it is not working.
The same issue does not occur with other virtualisation tools or any other windows tab.
Does anyone have any ideas of the cause or possible fixes?
sorry for bad eng.
Regards,
Matteo.
Microsoft Teams | Microsoft Teams for business | Other
1 answer
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Holger Bunkradt 16 Reputation points2023-04-20T07:25:00.1466667+00:00 -
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JimmyYang-MSFT 58,646 Reputation points Microsoft External Staff2023-04-24T06:01:58.1666667+00:00 @Matteo De Simone I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.
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JimmyYang-MSFT 58,646 Reputation points Microsoft External Staff
2023-05-02T07:38:26.6133333+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
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Matteo De Simone 1 Reputation point
2023-05-10T08:09:57.2066667+00:00 Hi, sorry for late replay.
we are not using VMware Horizon.
Teams is installed in "local machine"
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