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My Bose Ultra Earbuds will only pair in stereo now. No mic output.

Kronmiller, John (EXT) 0 Reputation points
2025-08-30T12:21:31.15+00:00

My Bluetooth devices have been acting wierd. Today now my Bose Ultra Earbuds that i use for Teams meetings will only pair in stereo and will not access my mic on them. I have removed and re installed and still nothing

Windows for business | Windows 365 Business
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  1. Harry Phan 18,600 Reputation points Independent Advisor
    2025-08-30T12:58:52.7933333+00:00

    Hi,

    From what you’ve described, it sounds like the earbuds are connecting in stereo mode only, which typically disables the microphone input. This can happen if Windows defaults to the “Stereo” profile instead of “Hands-Free AG Audio,” which supports mic functionality.

    Here are a few steps you can try:

    • Go to Settings > Bluetooth & devices > Devices, find your earbuds, and ensure the “Hands-Free” profile is enabled.
    • In Control Panel > Sound > Recording, check if the earbuds appear as a microphone input. If not, try right-clicking and enabling disabled devices.
    • Also, confirm that Teams is set to use the correct input/output device under Settings > Devices.

    Best regards,

    Harry.

    1 person found this answer helpful.

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