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Unexpected Azure App Service charges

Bishal Chapagain 20 Reputation points
2025-09-01T12:49:55.3366667+00:00

Hello everyone,

I was experimenting with Azure App Service. I deleted the web app and its associated Resource. Still, I am being charged for the Service Plan, which doesn't show in the dashboard. I am the owner of the account and am using the free $200 credits.

Cost analysis shows the cost associated with a resource group that no longer exists.

Also, no service plans are visible.

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Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.


Answer accepted by question author

Jose Benjamin Solis Nolasco 8,241 Reputation points Volunteer Moderator
2025-09-02T12:58:10.48+00:00

@Bishal Chapagain just following up, do you need more assistance or guidance?

I hope you were able to fix the issue.

Make sure to delete any remains of the service plan too.

Quick Check App Service Plan

  • Go to Azure Portal → All Resources (not just App Service Plans).
  • Remove all filters (Subscription, Resource Group, Location).
  • Search for App Service plan in the list.

Thanks

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  1. Anonymous
    2025-09-02T00:12:25.44+00:00

    Hello @Bishal Chapagain ,

    Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well.

    I understand what’s going on with your issue although you deleted the web app and resource group, the App Service Plan might still be active, which can continue to generate costs. This can happen if:

    • The App Service Plan was created outside the resource group you deleted.
    • It was separated from the web app before you removed it.
    • The portal UI isn’t displaying it properly due to filters or issues with the new “Browse experience.”

    To resolve this and prevent further charges, you’ll need to locate and remove the App Service Plan.

    Check if the App Service Plan still exists

    • Go to Azure Portal → All Resources (not just App Service Plans).
    • Remove all filters (Subscription, Resource Group, Location).
    • Search for App Service plan in the list.
    • If you see it, delete it.

    Use Azure CLI / PowerShell

    Run this command to list all service plans in your subscription

    az appservice plan list --output table
    
    

    or in PowerShell

    Get-AzAppServicePlan
    
    

    This will display hidden App Service Plans, which the portal UI may not always show.

    Review Cost Analysis for Orphaned Resources

    If you notice charges in Cost Analysis linked to a deleted resource group:

    • Select the cost entry and expand the “Resource” column.
    • Copy the Resource ID.
    • Run the CLI command
    az resource show --ids <resource-id>
    
    

    This will tell you if the plan still exists under a different group or if it’s stuck in a “soft delete” state.

    Clean Up Orphaned Resources

    If you confirm the plan still exists

    az appservice plan delete --name <plan-name> --resource-group <rg-name>
    
    

    Once deleted, costs will no longer accumulate. Also, please note that if you are still using the $200 free credits, any charges are currently being deducted from that amount and have not been billed to you yet. It’s a good idea to clear things up before your credits are used up.

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