Belated answer - thank you very much! It worked!!
12 August update causing boot to fail - can.t get August 19 update with the fix for reset/recovery
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Eleni P
0
Reputation points
Hello.
My computer has become unusable and the C Drive has corrupted. The 12 August update has caused the boot to fail 'inaccessible boot device' so that it can't get the August 19 fix for reset and recovery.
I can't log in at all or reset and Windows Safe Mode (black screeen) does not work.
Please advise ASAP what can be done.
Thank you very much.
Windows for home | Other | Recovery and backup
3 answers
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Eleni P 0 Reputation points
2025-08-31T02:20:46.8233333+00:00 Thank you, John. I will try - I am not very technical so I will have to wait until one of the younger generation can hep me, but thank you!
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John DeV 164.6K Reputation points Independent Advisor2025-08-31T01:02:07.9933333+00:00 Hi, good day!
Are you using Windows 10 or 11?
If doing a Reset this PC does not work, you may need to consider performing a Clean Install of Windows 10/11. However, you will need to find another working Windows computer from a family member or friend near you to create the Windows 10/11 USB Installation media.
Find another working computer then download the Media Creation tool (Click Download tool now). Use the tool to "Create installation media (USB flash drive at least 8GB in size) to install Windows 10/11". Instructions inside the link.
Note: Please make sure to uncheck the "Use the recommended options for this PC" box. Please check the link below for more details.
If you want to retrieve your important files, Insert the USB Installation media into your computer. Please change the boot order in the Bios Settings. Boot your PC from the Installation Media you created.
Click Repair your computer > Troubleshoot > Command prompt
Type: notepad.exe
Press Enter
Click File, then Open
This will open a Mini-Explorer that you can use to find folders or individual files that need to backup, right click the files to Send to USB flash drive.
Kindly refer to the link below on How to Perform a Clean Install for more details.
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed.