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ESU is not shown as an option on my Windows 10 computer

macjtv 25 Reputation points
2025-09-10T17:25:33.4366667+00:00

I have the latest Windows 10 version installed and will share my computer information below, but I am ineligible for Windows 11 due to computer restrictions and yet I am still unable to enroll in ESU. I'm looking for access to that while I sort out the future of my computer past October. I am in the Los Angeles area and am operating a personal PC. Thanks for any help.

Edition Windows 10 Pro

Version 22H2

OS Build 19045.6332

Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz 3.50 GHz

Installed RAM 32.0 GB

Storage 233 GB SSD Samsung SSD 840 EVO 250GB, 1.82 TB HDD Hitachi HUA723020ALA641, 932 GB SSD Samsung SSD 860 EVO 1TB

Graphics Card NVIDIA GeForce RTX 4060 Ti (16 GB)

Thank you,
M

Windows for home | Windows 10 | Extended Security Update (ESU)
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Answer accepted by question author

Airbus A350 7,380 Reputation points Volunteer Moderator
2025-09-10T19:43:15.2366667+00:00

Hello,

The ESU is being rolled out in phases, so it's normal if you dn't get it yet. I would recommend waiting a little bit more (maybe a week or two) and see if you get the ESU.

Hope this helps.

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  1. David-M 115.5K Reputation points Independent Advisor
    2025-09-10T18:03:17.9366667+00:00

    Hi. I'm David, and I'm happy to help you.


    If you're syncing your PC settings with your Microsoft account, that may help qualify your device for the Extended Security Updates (ESU) program at no extra cost. However, please note that syncing doesn't guarantee immediate access. Microsoft is gradually rolling out the ESU registration option, so it might take some time before it appears on your device.

    I also have a Windows 10 device and haven't received the option yet, so you're definitely not alone.

    According to reliable sources, Microsoft has confirmed that all eligible users will receive access before the official end of support for Windows 10 on October 14, 2025.


    There are also other ways to enroll in ESU, like using Microsoft Rewards points or paying a one-time fee.

    You can find more details in the link below under "Windows 10 Extended Security Updates (ESU)":

    https://www.microsoft.com/en-US/windows/end-of-support#:~:text=11%20for%20free%3F-,Windows%2010%20Extended%20Security%20Updates%20(ESU),-Expand%20all


    Feel free to ask back any questions.

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