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Hello there! I am Charity. I'm glad to help you today!
Have you tried these drivers? From the official HP site
https://ftp.hp.com/pub/softlib/software13/UPD/upd-ps-x64-7.8.0.26261.zip
Please make sure to restart the computer after the extraction, and installation.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install.
Kind Regards,
Charity
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.