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How to create a new Azure tenant for another company

Xolex Nguyen 20 Reputation points
2025-08-28T10:30:51.5266667+00:00

Hi everyone,

Currently, I need to deploy an app on Microsoft Azure for a customer who is currently using Microsoft 365 with the tenant company.onmicrosoft.com. The customer wants me to create a new Azure tenant separate from their existing Microsoft 365 tenant, using the same email domain (@company.com) and a different tenant ID, such as company2.onmicrosoft.com. Is that possible?

Thanks

Xolex

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Answer accepted by question author

Marcin Policht 90,645 Reputation points MVP Volunteer Moderator
2025-08-28T11:33:49.5+00:00

A few things to clarify:

  • A Microsoft 365 tenant = an Entra ID tenant.
  • A **custom domain (like company.com) can only be verified and assigned to one tenant at a time.
  • The initial something.onmicrosoft.com domain is unique and permanently tied to that tenant—it can’t be duplicated or moved.

So, in your scenario:

  1. The customer already has a Microsoft 365 tenant (company.onmicrosoft.com) where the custom domain company.com is registered.
  2. You can absolutely create a brand-new Entra ID / Azure tenant (company2.onmicrosoft.com). That part is straightforward.
  3. However, you cannot attach company.com to both tenants at the same time. Microsoft enforces this to prevent conflicts in user identity and sign-in.
  4. To use the same @company.com addresses in the new tenant, you would first need to remove company.com from the existing tenant, which would break the customer’s Microsoft 365 services tied to that domain.

Options you have:

  • Keep a single tenant: Recommended if the customer wants unified identity and access with their @company.com accounts.
  • Create the second tenant (company2.onmicrosoft.com) but only use its default domain or add a different custom domain (e.g., apps.company.com, company2.com).
  • If the reason is separation of workloads (e.g., testing, dev, or isolation), you can use multi-tenant apps, guest access (B2B), or cross-tenant synchronization instead of moving the domain.

If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

hth

Marcin

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  1. Anonymous
    2025-09-12T16:39:32.45+00:00

    Hi Xolex,

    it’s possible to create a new Azure AD (Microsoft Entra ID) tenant with its own default domain, for example company2.onmicrosoft.com. This new tenant will be completely independent of the existing Microsoft 365 tenant (company.onmicrosoft.com).

    Custom Domain Limitation:

    A custom domain (e.g., company.com) can only be verified in one Azure AD tenant at a time. If @company.com is already added and verified in the existing Microsoft 365 tenant, it cannot also be verified in a second tenant simultaneously.

    Options / Workarounds:

    If there’s a requirement to use the same domain in the new tenant, it would first need to be removed (unverified) from the existing tenant. However, this is generally not feasible since the current Microsoft 365 services rely on it.

    A more practical approach is to verify a subdomain in the new tenant, for example:

    apps.company.com

    cloud.company.com

    Subdomains can be verified in a different tenant even when the root domain (company.com) is already in use.

    Tenant Separation:

    Using company2.onmicrosoft.com as the default tenant domain is fully supported. However, if user sign-ins or app deployments require a custom domain, you’ll need to rely on the subdomain strategy, unless the existing Microsoft 365 tenant is being migrated.

    I hope this answers your query.

    Regards,

    Aman

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