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Help hackers using esims to hack my computer

Josh Bone 25 Reputation points
2025-09-14T04:44:00.31+00:00

I recently confirmed hackers are using special files with esims in them to connect my device to their network wirelessly, my computer does not have a cellar option how can I delete this for good and remove their hacking techniques. what security measures can i take all security software wont work.

Windows for home | Windows 11 | Security and privacy
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  1. Gunasekar N 70,050 Reputation points Independent Advisor
    2025-09-15T01:58:23.6566667+00:00

    Josh,

    In this Situation, temporarily disconnect from all of your networks.
    Then, back up all of your data from the computer to your external storage device, and then, consider doing a clean installation of Windows 11 OS from a fresh USB installation media drive.

    You can create a Windows 11 USB Installation media using the Media Creation Tool (MCT)

    https://www.microsoft.com/en-us/software-download/windows11

    Regarding protecting your account, may I please know exactly what problem you're having?

    Has your security verification method been replaced?

    Please see 'How to help keep your Microsoft account secure' and secure your account first. 

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  2. Gunasekar N 70,050 Reputation points Independent Advisor
    2025-09-14T05:21:31.0833333+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    May I please know where on your Windows PC you are seeing these eSIM-related files or network connections? For example, is it in Device Manager, Network Settings, or a specific folder?

    Have you already performed a full scan on your Windows PC with Windows Security? Is real-time protection turned ON?

    • You can run a full system scan using Malwarebytes and see if it detects any threats.

    https://www.malwarebytes.com/

    Meanwhile, I recommend that you protect your Microsoft account using a Strong Password and enable two-factor authentication for added security.

    How to use two-step verification with your Microsoft account

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

    Let me know how it goes.

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