Hello Bhavani, I am Henry and want to help you with this issue.
That error usually means the camera driver or permissions are blocked, even if updates look fine. Please try these steps:
Step 1: Check Camera Privacy Permissions
- Go to Settings > Privacy & security > Camera.
- Ensure "Camera access" is turned On.
- Ensure "Let apps access your camera" is also turned On.
Step 2: Test if the Camera Works Elsewhere (Isolates the Problem)
- Open a web browser (like Chrome, Edge, or Firefox).
- Go to a webcam testing website, such as https://webcammictest.com/.
- Allow the site to access your camera.
- If your camera works here, the problem is only with the Windows Camera app. Proceed to Step 4.
- If your camera does not work here, the problem is system-wide. Proceed to Step 3, which is the most likely fix.
Step 3: This step will remove the corrupted driver and force Windows to install a fresh, working copy.
- Right-click the Start button and select Device Manager.
- Expand the "Cameras" or "Imaging devices" section.
- Right-click your webcam and select "Uninstall device".
- If you see a checkbox that says "Delete the driver software for this device," please check it.
- After it's uninstalled, restart your computer. Windows will automatically rediscover the camera and install a clean driver.Here is a step-by-step plan that resolves this issue in most cases. Please try these in order.
Step 4: If your camera worked in the browser test but not in the Camera app, follow these steps.
- Reset the App: Go to Settings > Apps > Installed apps. Find "Camera," click the three dots (...), select Advanced options, and click Reset.
- Run the Troubleshooter: Go to Settings > System > Troubleshoot > Other troubleshooters. Find and Run the troubleshooter for "Camera".
I hope this information and these keywords help point you in the right direction for your research. Let me know how it goes, and if this answer helps, feel free to hit “Accept Answer” so others can benefit too