Windows not being able to start the logon UI (Winlogon/LogonUI). It can happen after updates, driver issues, corrupted system files, or profile corruption.
I have some recommend step that you can try and let me know the result
Step 1: Try Safe Mode
- Restart the PC.
- As soon as it starts booting, press F8 (or hold Shift + F8, sometimes requires multiple tries) OR interrupt boot 3 times to trigger Windows Recovery Environment (WinRE).
- Go to Troubleshoot → Advanced options → Startup Settings → Restart.
- Choose 4: Safe Mode or 5: Safe Mode with Networking.
-> If Safe Mode works → issue is likely with display drivers, startup programs, or updates.
Step 2: Run Startup Repair
- Boot into WinRE (same method as above).
- Go to Troubleshoot → Advanced Options → Startup Repair.
- Let Windows attempt to repair boot and sign-in components.
Step 3: System File & Image Repair (from Recovery Command Prompt)
- In WinRE, open Command Prompt.
- Then run:
sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows
(Adjust drive letters if Windows is not on C: in recovery.)
- Then run:
DISM /Image:C:\ /Cleanup-Image /RestoreHealth
Step 4: Check Pending Updates / Rollback
- If the issue appeared after a Windows Update:
- In WinRE → Troubleshoot → Advanced options, try Uninstall latest quality update or Uninstall latest feature update.
Step 5: User Profile Check
Sometimes Windows fails to load the interactive sign-in process due to a corrupted profile. In Safe Mode, create a new user:
net user NewAdmin P@ssword123 /add
net localgroup administrators NewAdmin /add
Then restart and test login with that account.
Step 6: As Last Resort
- Use System Restore (if enabled) to roll back to a working state.
- If none of the above works → you may need to perform an in-place repair upgrade (boot from Windows 10/11 ISO, choose Repair your computer).