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Getting a message re security of the link opening hotmail

Suzanne Bélair 30 Reputation points
2025-09-21T15:31:23.6233333+00:00

Why am I getting this message when I want to log into my hotmail? This is a recent issue, about a weekScreenshot (659)

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Suzanne Bélair 30 Reputation points
    2025-09-21T22:51:49.71+00:00

    Thank you

    I didn't have the problem with Explorer. I followed all the steps and updated my Chrome browser and changed my password. I was still having the problem. It looks like it was a shortcut link (created by yahoo) that no longer worked properly. Once I deleted it, it works now.

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  2. Kal-D 7,365 Reputation points Microsoft External Staff Moderator
    2025-09-21T21:07:06.1533333+00:00

    Dear Suzanne Bélair,

    Thank you for reaching out to the Q&A Forum!

    The message "The information you're about to submit is not secure" indicates a critical security warning from your browser. This is an alert that the connection you are using to access the Hotmail (Outlook) login page is not encrypted.

    The Problem

    Normally, websites like Hotmail use HTTPS (Hypertext Transfer Protocol Secure) to protect your data. This protocol encrypts the information you send, such as your username and password, ensuring it is secure and cannot be intercepted.

    The warning you are seeing means that your browser is detecting an HTTP connection, which is not secure. This could be due to a few reasons, including a browser issue, a temporary server problem, or a local network misconfiguration. It is critical that you do not click "Send anyway", as doing so would transmit your login credentials in an unencrypted format, making them vulnerable.

    Recommended Solutions

    1. Clear your browser's cache and cookies: Accumulated data can sometimes cause display issues and connection errors. Clearing these can often resolve the problem.
    2. Try a different browser or device: Attempting to log in from another browser or another device can help determine if the problem is specific to your current browser or computer.
    3. Run a malware scan: Malicious software or a browser extension could be redirecting you to an insecure version of the website. A full system scan with a reliable antivirus program is a good precaution.
    4. Check your system date and time: An incorrect system clock can sometimes interfere with secure connections. Ensure your computer's date and time are accurate.

    If these steps do not resolve the issue, please provide any additional details, such as if you have recently installed new software or browser extensions. This will help in further diagnosing the problem.

    Please let me know how these suggestions work for you, or if you'd like further assistance.

    Warm regards, 

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  3. Suzanne Bélair 30 Reputation points
    2025-09-21T17:38:07.27+00:00

    No private

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  4. EmilyS726 232.1K Reputation points Independent Advisor
    2025-09-21T16:08:39.94+00:00

    Hello,

    What kind of wifi are you using? Public wifi?

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