Bluetooth Option missing from my Windows

Question

Bluetooth Option missing from my Windows

Adit Kapoor 30

Hi,

My onboard Bluetooth on a Gigabyte B650I AORUS ULTRA Rev 1.0 motherboard suddenly stopped working. The Bluetooth category is completely missing from Device Manager, and the toggle in Windows Settings is gone.

I installed the latest AMD Bluetooth driver (Ver 1.8240.169), but Windows still doesn’t detect the device. The Bluetooth services are running, and Wi-Fi works fine. I checked the BIOS, but there is no explicit Bluetooth option — only the WLAN module, which is enabled.

Has anyone experienced this? How can I force Windows to detect the onboard Bluetooth on this motherboard?

Thanks!

Justin Whitlock 5 Reputation points

2025-09-24T16:24:16.7433333+00:00

Mine is also missing, I reinstalled my bluetooth driver and checked the BIOS as well. I am having this issue too. I have the Gigabyte X870 Eagle Wifi7 motherboard.
Justin Whitlock 5 Reputation points

2025-09-25T01:19:56.1033333+00:00
So I found a solution that worked for me, it's incredibly weird BUT it worked.

Power down your PC

Flip off the switch on your power supply.

Hold your power button down on your PC for about 30 seconds, this will drain the residual energy within the PC.

Flip the switch back on and then power on your PC by pressing the button again.

Incredibly weird solution, BUT it worked for me and now my options are back. I hope this works for you.

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Justin Whitlock 5 Reputation points

2025-09-24T16:24:16.7433333+00:00

Mine is also missing, I reinstalled my bluetooth driver and checked the BIOS as well. I am having this issue too. I have the Gigabyte X870 Eagle Wifi7 motherboard.
Justin Whitlock 5 Reputation points

2025-09-25T01:19:56.1033333+00:00

So I found a solution that worked for me, it's incredibly weird BUT it worked.

Power down your PC

Flip off the switch on your power supply.

Hold your power button down on your PC for about 30 seconds, this will drain the residual energy within the PC.

Flip the switch back on and then power on your PC by pressing the button again.

Incredibly weird solution, BUT it worked for me and now my options are back. I hope this works for you.

Answer 1

Hi, good day!

When was the last time it worked properly?

Please let me know if you have tried the methods below.

Shutdown your computer

Unplug the power cable from the computer for 30 minutes, then plug it in again and turn on.

Run the Bluetooth Troubleshooter

Press Start then click Settings (Gear icon)

Select System > Troubleshoot

Click Other troubleshooters

Select Bluetooth then click Run this troubleshooter

Press Windows key+R to open Run then type: services.msc

This will open Services app

Find Bluetooth Support service in the list

Right click it then select Restart

Right click it again then select Properties

Click General Tab, in the Startup Type option, choose Automatic in the drop-down list.

Click Apply and OK.

Restart your computer.

Please try to turn off Fast startup

Press Start then search Control panel

Under View by > select Small icons

Select Power Options

On the left side, click "Choose what power buttons do"

Click "Change settings that are currently unavailable"

Under Shutdown settings > Turn off fast startup

Power off the system then pull the power cable from the computer, wait for 15 minutes.

Power back on

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

Adit Kapoor 30 Reputation points

2025-09-24T04:27:56.2+00:00

Thanks for your guidance! It looks like the issue is resolved — Bluetooth is now showing up and working again. I think restarting and reconfiguring the Bluetooth services to Automatic was what did the trick.

For context, the troubleshooter had originally suggested updating to Windows 11 version 24H2, but that update was blocked due to my WD Black SN850X boot drive. I’m currently on Windows 11 Version 23H2 (OS Build 22631.5909), and despite the update being blocked, the Bluetooth is now working.

Appreciate your help and support in walking me through the troubleshooting steps!

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Bluetooth Option missing from my Windows

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