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Device is missing important security and quality fixes

Greenscreen 25 Reputation points
2025-09-29T02:37:07.6466667+00:00

Problems installing updates multiple times. 0x80070002

Wanting to sign up for extended securities update program but unable to because of these issues, presumably.

Running Widows 10 and computer is near the end of its life. Just hoping for some more time.

Help would be appreciated,

Thank you

Windows for home | Windows 10 | Extended Security Update (ESU)
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  1. Lester Bernard Reyes 79,530 Reputation points Independent Advisor
    2025-09-29T03:15:08.6766667+00:00

    Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

    I understand the issue you have. There is nothing to worry about. I am here to assist. This issue occurs due to factors such as third-party anti-virus software or a miscalibration on the Windows Update. To sort out the problem, kindly follow the steps below:

    Note: If you have third-party anti-virus, I recommend uninstalling it first, then checking for the update again.

    Reset Windows update components:

    Open Terminal (Admin) or Windows PowerShell(Admin) (Press Windows key + X, then click Terminal(Admin))

    Copy each line of command, then press Enter (one line at a time)

    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
    rmdir %systemroot%\SoftwareDistribution /S /Q
    rmdir %systemroot%\system32\catroot2 /S /Q
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    netsh winsock reset
    netsh winsock reset proxy
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc
    

    -Once done, restart the device and check.

    If none of the above solutions work, I suggest doing an in-place upgrade, which will update the device to the latest version and repair all issues without deleting any files.

     

    Note: before doing this, make sure to create a restore point:  https://support.microsoft.com/en-us/windows/system-protection-e9126e6e-fa64-4f5f-874d-9db90e57645a

     

    1. Go to this link: https://www.microsoft.com/en-us/software-download/windows10
    2. Select Download Now, and select Run. You need to be an administrator to run this tool.
    3. On the License terms page, if you accept the license terms, select Accept.
    4. On the What do you want to do? page, select Upgrade this PC now, and then select Next.
    5. After downloading and installing, it should fix the issue.

     

    Reference: https://www.microsoft.com/en-us/software-download/windows10

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  1. Lester Bernard Reyes 79,530 Reputation points Independent Advisor
    2025-10-03T03:15:46.91+00:00

    You are always welcome! We fixed it together! And I'm glad it is now all good.

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  2. Greenscreen 25 Reputation points
    2025-10-02T19:03:42.5933333+00:00

    Bernard,

    You are an angel! Thank you so much for your help in walking me through the process.

    I did need to go through all the 4 steps you recommended, but it worked! I was able to enroll in the ESU program and buy myself some time.

    In addition, my computer is now working much faster than before.

    I can't thank you enough,

    Jill

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