Hi, I'm Bernard, a fellow Windows user. I'm happy to help!
I understand the issue you have. There is nothing to worry about. I am here to assist. This issue occurs due to factors such as third-party anti-virus software or a miscalibration on the Windows Update. To sort out the problem, kindly follow the steps below:
Note: If you have third-party anti-virus, I recommend uninstalling it first, then checking for the update again.
Reset Windows update components:
Open Terminal (Admin) or Windows PowerShell(Admin) (Press Windows key + X, then click Terminal(Admin))
Copy each line of command, then press Enter (one line at a time)
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
rmdir %systemroot%\SoftwareDistribution /S /Q
rmdir %systemroot%\system32\catroot2 /S /Q
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
-Once done, restart the device and check.
If none of the above solutions work, I suggest doing an in-place upgrade, which will update the device to the latest version and repair all issues without deleting any files.
Note: before doing this, make sure to create a restore point: https://support.microsoft.com/en-us/windows/system-protection-e9126e6e-fa64-4f5f-874d-9db90e57645a
- Go to this link: https://www.microsoft.com/en-us/software-download/windows10
- Select Download Now, and select Run. You need to be an administrator to run this tool.
- On the License terms page, if you accept the license terms, select Accept.
- On the What do you want to do? page, select Upgrade this PC now, and then select Next.
- After downloading and installing, it should fix the issue.
Reference: https://www.microsoft.com/en-us/software-download/windows10