Search MS Technical Support - then click on Office 365 - then click on chat - then ask for an agent - Then ASK FOR A REMOTE ASSISTANCE AGENT, and the problem can be solved I did it twice as a BIOS update reverted it back to a robot, all is well now, and I have my human back. As an author, I fully understand your needs and this does work!
Read aloud voice has changed
Why has windows Word changed to a robotic voice in read aloud? When is a more human voice to be returned. As an author, my work sounds awful.
Windows for home | Windows 11 | Input and language
6 answers
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Julian Nicholson 5 Reputation points
2025-09-23T10:21:00.8633333+00:00 This seems to a general fault resulting from a recent Office 365 update. I have the same problem, as do others I know. I tried it this morning on a laptop with an older version of office (because I had not connected it to the internet for a couple of months) and it worked fine, so the issue is related to a recent update. I am guessing it will stop working on the laptop if I leave it on. Both systems are running Windows 10.
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Julian Nicholson 5 Reputation points
2025-09-23T14:40:18.95+00:00 If you save a Word document as a web page you can open it in Edge and read it aloud using the natural sounding voices you are used to. I have tried it and it works. It's a workaround and we just have to hope Microsoft will one day fix the problem.
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David Payne 30 Reputation points
2025-09-23T13:59:35.01+00:00 Why can we not use the human sounding voice that is listed in "Narrator" into Word. I see "Ryan" is Human in Narrator, but I cannot copy it to a word read aloud speaker. Can anyone help, or is this impossible in windows 11?
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DaveM121 876.6K Reputation points Independent Advisor2025-09-17T12:36:10.77+00:00 On the link below they provide a method to change the voice used for Read Aloud in Word, try using those steps.