Hi Fabiano,
Please try the accepted answer in the following thread exactly as instructed.
That should fix the Firewall and BFE services.
Windows Defender with status "Stopping" and BFE not listed in Services – Windows 11
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Fabiano Santos
20
Reputation points
Yesterday I upgraded my Windows 10 to Windows 11. Everything went fine, but I’m facing an issue I haven’t been able to resolve.
The Windows Defender Firewall stays in the "Stopping" status and does not change. When I tried to taskkill the corresponding PID, Windows froze and restarted.
I also noticed that the Base Filtering Engine (BFE) service is not listed. I believe this might be the cause. How can I fix this?
I have already run the following commands, but without success:
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
I also cannot install Teams.
Windows for home | Windows 11 | Install and upgrade
Answer accepted by question author
Answer accepted by question author
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Ramesh 176.1K Reputation points Volunteer Moderator2025-09-29T17:15:01.98+00:00 -
Fabiano Santos 20 Reputation points
2025-09-29T17:42:50.7133333+00:00 Thank you so much, this fixed the problem! Now I've also managed to install Teams! However, it won't let me log in with my corporate account; I get this message that didn't appear in Windows 10: An error occurred. [48v35] I'll try reinstalling Teams. -
Ramesh 176.1K Reputation points Volunteer Moderator
2025-09-29T17:43:54.28+00:00 Glad that helped.
For the Teams error, please start a new thread in the relevant forum. An IA or moderator will help.
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Fabiano Santos 20 Reputation points
2025-09-29T17:08:48.0266667+00:00 Hello Ramesh, thank you for your reply.
Please find attached the files shared via OneDrive. I found it strange that Windows didn’t allow me to run FRST64English.exe with a double-click (it said I needed a program to open it); I was only able to run it through the Command Prompt.
https://1drv.ms/u/c/bd182d6967813add/EUwzRZOwUD5PsyhIaxFCM6MBqDvM8dYQMZw9oAatbFeSDw?e=GQCSh7
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Ramesh 176.1K Reputation points Volunteer Moderator
2025-09-29T15:37:52.79+00:00 Please share your Farbar scan logs for analysis.
- Download Farbar Recovery Scan Tool 64-bit FRST64.exe
- If the OS language is not English, rename
FRST64.exetoFRST64English.exe. - Run the program. Don't check or uncheck any options. Click "Scan".
- Add the two logs, FRST.txt and Addition.txt, to a zip archive.
- Share the zip file on OneDrive or GoFile.io, and post the link here.
Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears. See this screenshot. It's a safe tool used in most antimalware forums.
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Fabiano Santos 20 Reputation points
2025-09-29T17:12:19.06+00:00 Hello Ramesh, thank you for your reply.
Please find attached the files shared via OneDrive. I found it strange that Windows didn’t allow me to run FRST64English.exe with a double-click (it said I needed a program to open it); I was only able to run it through the Command Prompt.
https://1drv.ms/u/c/bd182d6967813add/EUwzRZOwUD5PsyhIaxFCM6MBqDvM8dYQMZw9oAatbFeSDw?e=GQCSh7
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