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I can't play roblox because of my "acount settings".

Ain Medina 20 Reputation points
2025-09-28T09:26:31.1433333+00:00

Hi there!

I was wondering if anyone could help me with this issue. When I try to play a game on roblox which isn't original, it won't allow me because of my "acount settings", telling me that I'd need to change it in privacy and security online settings on Xbox.com. But when I try to change it it turns out that I'm not allowed.

What can or should do??

Windows for home | Other | Gaming

4 answers

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  1. Bob Jiim 10 Reputation points
    2025-10-01T01:59:30.7766667+00:00

    Solution: Uninstall Roblox from your device. GO TO THE ACTUAL WEBSITE not Microsoft store. Microsoft then auto signs you in to your xbox account which may or may not be restricted.

    1 person found this answer helpful.

  2. Bob Jiim 10 Reputation points
    2025-10-01T01:56:09.6566667+00:00

    Hi, yeah I'm also having the SAME issue. I am not part of any "Family Group" and I cannot change settings to allow the permission to play these games. I tried signing into my host account and the problem still persisted.

    1 person found this answer helpful.

  3. Sumit D - IA 166.6K Reputation points Independent Advisor
    2025-09-28T12:07:02.03+00:00

    Hi Ain,

    I'm Sumit, here to help with your query on the Microsoft Q&A forums.

    Apologies for any inconvenience you are experiencing. I am happy to help you today.

    It seems like these are Family Group Settings. Are you a part of a Microsoft Family Group?

    Please keep me updated.

    1 person found this answer helpful.

  4. Ain Medina 20 Reputation points
    2025-09-29T08:49:50.22+00:00

    Hi, no, I’m alone.

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