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how to fix issue for DHCP server (there are no items to show in this view dhcp)

Ismail Adam 0 Reputation points
2025-10-01T08:27:08.1333333+00:00

Screenshot 2025-10-01 100026

Windows for business | Windows Server | Directory services | Active Directory
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  1. Ismail Adam 0 Reputation points
    2025-10-01T11:29:22.31+00:00

    we do that but not yet fixed, please get other step for fix issue

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  2. Harry Phan 20,295 Reputation points Independent Advisor
    2025-10-01T09:30:51.2533333+00:00

    Dear Ismail Adam,

    The good news is that this symptom is often related to the display or authorization within the console (MMC snap-in) itself, and not necessarily a crash of the core DHCP service.

    Please follow these quick, structured steps to get your scope data back into view.

    Step 1: Console Refresh and Basic Checks (Tier 1)

    This resolves the issue 90% of the time, as the console sometimes loses connection or needs a simple refresh.

    1. Hard Refresh: In the DHCP console, try pressing the F5 key several times to force a refresh of the server connection.

    Restart the Console: Completely close the DHCP Management Console, wait 10 seconds, and then reopen it.

    Verify Server Connection: Right-click on the server name in the console tree and select "Add/Remove Servers..." to ensure the server is listed and reachable. If you manage multiple servers, try connecting to the local server via its loopback address (127.0.0.1).

    Step 2: Check Service Status and Authorization (Tier 2)

    If the console refresh didn't work, we need to confirm the underlying service is running and properly authorized.

    1. Check Service Status:
      • Open Services (services.msc) on the DHCP server.
      • Locate the service named "DHCP Server".
      • Ensure the status is set to "Running" and the Startup Type is "Automatic". If it’s stopped, start it and then try refreshing the console again.
    2. Verify Authorization:
      • In the DHCP console, right-click on the server name (e.g., dhcp-server.domain.local).
      • Look for the options "Authorize" or "Unauthorize". If the server is unauthorized, right-click and select "Authorize" (you may need Domain Admin credentials for this).
    3. Check User Permissions:
      • Confirm the user account you are logged in with is a member of the DHCP Administrators security group on the domain. Access issues often cause the console to fail to enumerate scope data.

    If this guidance proves helpful, feel free to click “Accept Answer” so we know we’re heading in the right direction 😊. And of course, I’m here if you need further clarification or support. T&B, Harry.

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