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How to fix Live Kernel Event 141 error in windows 11

COOLDEVIL 5 Reputation points
2025-09-28T14:29:07.83+00:00

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffd20dd8a62010

Parameter 2: fffff8078eaf76e0

Parameter 3: 0

Parameter 4: ffffd20dd8a99080

OS version: 10_0_26100

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.26100.2.0.0.768.100

Locale ID: 16393

Extra information about the problem

Hello,

I am experiencing repeated system crashes and black screen issues on my Windows laptop, mainly while gaming (especially with Valorant). Below is a detailed summary of the problem:

System Behavior:

  • The laptop frequently crashes or shows a black screen while gaming.

Sometimes the display goes black when I plug in or unplug the charger.

The issue has also caused the system to show "Your device couldn’t be repaired at this time" with the recovery log pointing to: C:\Windows\System32\Logfiles\Srt\SrtTrail.txt.

Event Viewer shows repeated LiveKernelEvent 117 (VIDEO_TDR_FAILURE / GPU timeout) errors.

Troubleshooting Already Attempted:

Reinstalled Valorant and Riot Client multiple times.

Disabled Fast Startup, changed power plan settings (sleep/hibernate adjustments).

Checked BIOS settings (Action Key Mode, Panel Power Saver).

Ran services like Cryptographic Service and Software Protection.

Adjusted TDR timeout in registry.

Monitored hardware temperatures using HWiNFO64:

GPU temp ~75°C

  GPU hotspot ~85°C
  
     Thermal limit ~87°C (indicating temperatures are within safe limits).
     
     Installed **MSI Afterburner** to test GPU stability.
     
     Attempted startup repair — but Windows reports it cannot repair automatically.
     
     Considered Virtual Memory changes, but crashes still appear GPU/driver related.

Current Situation:

The laptop still crashes with black screen during gaming.

Sometimes after restarting from Safe Mode, I am asked to change my laptop password unexpectedly.

Occasional screen flicker/blink happens when fully plugging in the charger.

Suspected Causes:

Possible GPU driver/Vanguard anti-cheat conflict.

Corrupted Windows system files (due to failed repair attempts).

Potential power delivery issue (black screen on charger plug/unplug).

Request: I need assistance in identifying whether this is a Windows OS corruption issue, a driver-level problem, or a hardware fault. Please advise on the next steps (e.g., clean Windows reinstall, advanced driver troubleshooting, or hardware diagnostics).

Thank you.

Windows for home | Windows 11 | Gaming
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3 answers

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  1. COOLDEVIL 5 Reputation points
    2025-10-01T20:29:41.46+00:00

    Log Name: Application

    Source: HP Comm Recovery

    Date: 02-10-2025 01:37:15

    Event ID: 0

    Task Category: None

    Level: Information

    Keywords: Classic

    User: N/A

    Computer: LAPTOP-BPCJLJF3

    Description:

    Version : 2.0.19.0

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="HP Comm Recovery" />

<EventID Qualifiers="0">0</EventID>

<Version>0</Version>

<Level>4</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2025-10-01T20:07:15.7212558Z" />

<EventRecordID>18475</EventRecordID>

<Correlation />

<Execution ProcessID="17424" ThreadID="0" />

<Channel>Application</Channel>

<Computer>LAPTOP-BPCJLJF3</Computer>

<Security />

    </System>

    <EventData>

    <Data>Version : 2.0.19.0</Data>

    </EventData>

    </Event>

    and this showing while plugin and plugout

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  2. COOLDEVIL 5 Reputation points
    2025-09-30T17:42:28.63+00:00

    there are no minidump available

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  3. DaveM121 880.8K Reputation points Independent Advisor
    2025-09-28T15:01:04.3+00:00

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so I can take a look for you.

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