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How to correctly reset Windows 11 computer?

Abraham Hooker 110 Reputation points
2025-09-30T10:04:34.47+00:00

I am having a serious issue trying to reset my Windows 11 PC. When I go through the reset process, whether I choose to keep my files or remove everything, the operation fails and rolls back, leaving my computer in an unchanged state.

I consistently receive an error message stating, "There was a problem resetting your PC. No changes were made." This is incredibly frustrating as I am trying to either refresh the system to fix persistent errors or prepare the device for a fresh start. I have ensured that my device is plugged in and has more than enough free storage space for the process to complete. I am looking for guidance on how to get past this roadblock without resorting to a complete clean install from a USB drive,

which I am hoping to avoid. Has anyone else encountered this specific reset failure on Windows 11 and found a reliable solution to force the process to complete successfully? Thank you for any help or suggestions you can provide.

Windows for home | Windows 11 | Settings
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  1. kiktari 165 Reputation points
    2025-10-03T07:00:48.5366667+00:00
    1. Download installation file to a USB stick.
    2. Boot of that usb stick, it will then ask which disk you want to install windows to, please choose to delete all partitions, create a new partition and install windows.
    3. Now I know all my stuff is gone and I have a fresh install.

    You can also follow this guide to reset Windows 11:

    https://support.microsoft.com/en-us/windows/reset-your-pc-0ef73740-b927-549b-b7c9-e6f2b48d275e

    2 people found this answer helpful.
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  1. Ivan B 108.7K Reputation points Independent Advisor
    2025-10-02T10:25:29.3633333+00:00

    Hi,

    Were you able to follow the procedure on Reset/Reinstall?

    Thanks

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  2. Ivan B 108.7K Reputation points Independent Advisor
    2025-09-30T10:42:14.48+00:00

    Hi ,

    Well, I tried the process via ISO, but select the option to not keep anything for 100% accuracy and disconnect from the internet when the process starts.

    https://go.microsoft.com/fwlink/?linkid=2156295

    Select Download tool now, and select Run. You need to be an administrator to run this tool.

    If you agree to the license terms, select Accept.

    On the What do you want to do? page, select Create installation media for another PC, and then select Next.

    The application will automatically identify the correct version of windows 11 for your system, from Next.

    Select which media you want to use ISO file. Save an ISO file to your PC

    Wait for the application to perform the iso download and after finishing the download it will close automatically.

    After downloading, find the Windows 11 ISO file on your PC, right-click and select “Mount”. If the option is not available, select “Open With” and “Windows Explorer”

    Run the “Setup” application, present inside the Windows 11 ISO, to start the installation on the PC.

    With the ISO files folder open, click on the “Setup” executable to continue installing Windows 11.

    After that, a Get Important Updates window will appear along with the two options Select: Not now

    Uncheck the box I want to help improve your Windows installation to skip sending unknown data to Microsoft about the installation process Next

    After that, a License Terms window will pop up, here you have to click on the Accept button.

    6.Now another “Choose what to keep” window or “Ready to install” window will pop up.

    At this point, you need to change some settings. Click the “Change what to keep” link

    You can now see the “Choose what to keep” window along with the three options given below:

    Select Nothing

    Then click on the Next button.

    Finally, the Ready to Install window will appear along with the Install button.

    In this step, you have to click on the Install button to start reinstalling Windows 11.

    During this process, your computer or laptop may restart sometimes and just wait for the clean and fully automatic installation procedure.

    Give feedback if the information was useful or not.

    Thanks

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