which battery is installed in this device

Hi Muskan Samariya,

Have you succeeded in finding the model for your battery and getting it replaced yet? If you think my answer was helpful to you, remember to mark it as accepted to help others with similar question!

I hope the issue is resolved for you, Muskan Samariya. Haven't heard from you back for a while so I will rest this thread for now, but feel free to get back if you have any questions!

Hi Muskan Samariya,

Welcome to Microsoft Q&A!

If your laptop is prompting for a battery replacement and you're unsure which battery model is installed, you can totally find it out without opening up the device. Here's how to generate a detailed battery report using a built-in Windows command:

• Right-click Start logo > Click Terminal (Admin)
• Type powercfg /batteryreport and press the Enter key
• The report will be saved as a .html file in your user folder
• Navigate following the path shown in Command Prompt
• Open the file > Look for the Installed Batteries section for:
  • Battery name/model
  • Manufacturer
  • Design capacity
  • Full charge capacity

That is the most reliable way to identify the exact battery model installed. In addition, if you or the seller hasn't made any hardware changes, you can also use System Information by pressing Win + R keys > type msinfo32 > press Enter. Look for your System Model and search it on Microsoft’s official parts store for the original battery.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.