i cant see the code to verify

Hey there! Nice to meet you!

I just want to clarify, do you mean you can't receive the verification codes from your phone number to redeem your Reward points?

Or do you mean you are unable to add your phone number to redeem your Reward points?

Do you receive any error messages/codes upon attempting to redeem your points? If yes, may I have them, please?

Best regards,

Darhyl

Thank you for the clarification.

After the 24-hour cooldown, kindly try performing the following workarounds in case this works:

1. Sign out of your account, restart your device, then try signing in again.
2. Clearing the cache of your Bing app/browser.
3. Disconnect from the VPN or Proxy server.
4. Using different devices and network services.

You may also follow the troubleshooting steps regarding missing verification codes through this link: https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did

If the issue persists, please contact Microsoft Rewards Support for further assistance, as they have the tools and resources to properly investigate this case:

https://rewards.bing.com/support

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,

Darhyl

Yes, I can't receive the verification codes from my phone number to redeem my points. I mean I didn't see the sms to get the code, after I tried 3 or 4 times, the website say that I can't complete my order in next 24 hours. I was asking my sister if she can redeem in her bing account but she said she can't get the sms, too.