Miscellaneous topics that do not fit into specific categories.
Hello, thank you for reaching out to Microsoft Q&A.
May I please know how and where you purchased your Office 2021 license? Did you buy it through a third-party retailer or directly from the Microsoft Store?
Also, could you please check if your Office 2021 license is registered in your Microsoft account? You can verify this by signing in to the Services & Subscriptions page of your Microsoft account.
https://account.microsoft.com/services
See the "Products you've purchased" section.
Example screenshot