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Does this help?: How to Change OneDrive Personal Vault Lock Time
Onedrive false notifcations error
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Tim Strafford-Taylor
30
Reputation points
Over the past week or so I have started to see the the Onedrive blue "i" icon on my taskbar almost permanently
but when I click on the icon there is no actual notification showing (once or twice they flash up then disappear). "Your files are synced" displays
I thought it was to do with Personal Vault but that hasn't helped. In fact nothing has. There are no notifications despite the blue "i". I have tried removing and reinstalling, resetting, everything I can and still it persists. I have been using Onedrive for many many years without this behaviour. . I can see there is nothing "wrong" - all my files are safe - but it is still annoying and I am convinced there is a recently introduced change which has introduced this bug - for that is what it is I am sure - either let me see the notification (s), or don't show the "i" icon. Can someone please look into this
Microsoft 365 and Office | OneDrive | For home | Windows
Answer accepted by question author
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Craig Long 17,825 Reputation points2025-10-21T18:01:04.74+00:00 -
Tim Strafford-Taylor 30 Reputation points
2025-10-22T07:48:29.03+00:00 Thanks Craig - yes I have changed to 4 hours so at least only have to refresh that often, but it's still not working like it used to. And this morning I got the red icon again until I opened the vault. I don't even use it and would like to remove it (and these prompts) but having looked around that's not an option any more either!
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7 additional answers
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Tim Strafford-Taylor 30 Reputation points
2025-10-21T07:09:15.5433333+00:00 Thanks both - still there - and I have no idea how to shift it :( I have literally tried everything (apart from pointing a new Onedrive install at a different location which I am trying to avoid). There was another post with a similar issue so I don't think I am the only one? [https://learn.microsoft.com/en-us/answers/questions/5588460/blue-onedrive-logo-(couldnt-post-question-previous?page=1&orderby=helpful&comment=answer-12294160&translated=false#newest-answer-comment](https://learn.microsoft.com/en-us/answers/questions/5588460/blue-onedrive-logo-(couldnt-post-question-previous?page=1&orderby=helpful&comment=answer-12294160&translated=false#newest-answer-comment)
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CrazyKats 15,495 Reputation points Volunteer Moderator2025-10-20T17:20:46.6866667+00:00 Hi Tim,
Other than this Microsoft info I don't
know what to tell you as I've never seen it.
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Tim Strafford-Taylor 30 Reputation points
2025-10-21T07:11:23.18+00:00 It's the first of those - it's trying to tell/sell me something, but not displaying the actual notification! :(
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Craig Long 17,825 Reputation points
2025-10-20T16:59:40.0766667+00:00 See if there are notifications on the other tabs. Other than that, I have no idea.
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Tim Strafford-Taylor 30 Reputation points
2025-10-21T07:10:28.35+00:00 Thanks Craig - already been everywhere!
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Craig Long 17,825 Reputation points
2025-10-19T21:16:17.29+00:00 Go into the OneDrive Settings (gear cog) > Notifications tab and see if there are any new notifications.
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Tim Strafford-Taylor 30 Reputation points
2025-10-20T08:53:58.4833333+00:00 Thanks but no, not that I can see
The "Get the OneDrive mobile app" just may have something to do with this. I have had that installed for years with no problems but it does keep prompting when reinstalling the desktop version. So I have tried unlinking then following the QR prompt. But I still end up back here. It's working fine on my (Android) phone.
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