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Cannot insert line break or new paragraph

NinaL 20 Reputation points
2025-10-22T13:31:49.06+00:00

I created a new word document from something I copied from a google doc. It will not let me insert a line or paragraph break and I add has this box around it with 3 dots. Very frustrating! See screenshot.Screenshot 2025-10-22 at 9.28.35 AM

Microsoft 365 and Office | Word | For home | MacOS

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  1. Stefan Blom 338.9K Reputation points MVP Volunteer Moderator
    2025-10-22T13:40:15.29+00:00

    The screen shot suggests that the text is inside content controls. To get rid of the controls, saving a copy of the document in the older *.doc format should work.

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  1. Stefan Blom 338.9K Reputation points MVP Volunteer Moderator
    2025-10-22T13:48:04.25+00:00

    Yes that worked, thanks!Is it possible to turn off content controls??

    You are welcome.

    Word for Mac has fewer options to manage content controls, so I'm not sure what you can do there. Since this is new functionality, saving as a *.doc will always remove them, though.

    When a content control turns up in a document, the reason may be that you pasted in content from another Word document that uses the controls.

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