how do I fix microsoft store, unable to download or install app

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how do I fix microsoft store, unable to download or install app

P Gaf 5

How do I fix microsoft store, unable to download or install any app

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robert robert 0 Reputation points

2026-03-30T10:11:03.2533333+00:00
Yeah, this issue happens a lot with the Microsoft Store, and don’t worry—it usually looks worse than it actually is.

Most of the time it’s just a small glitch, not a serious problem. Here’s the easiest way to fix it without getting too technical:

First, just reset the Store (this fixes it for many people):

Press Windows key + R

Type wsreset

Hit Enter A blank window will open and then the Store will restart. Try downloading again.

If it’s still not working, do this:

Restart your PC (simple but often works)

Open Microsoft Store → Sign out → then sign back in

Also quickly check:

Your internet is stable

Your system date & time are correct (this actually breaks downloads sometimes)

If nothing changes after that, then it’s usually a Windows update issue:

Go to Settings → Windows Update

Install anything pending and restart

From experience, 80% of the time one of these fixes it. No need to mess with complicated commands unless all of this fails.Yeah, this issue happens a lot with the Microsoft Store, and don’t worry—it usually looks worse than it actually is.

Most of the time it’s just a small glitch, not a serious problem. Here’s the easiest way to fix it without getting too technical:

First, just reset the Store (this fixes it for many people):

Press Windows key + R

Type wsreset

Hit Enter
A blank window will open and then the Store will restart. Try downloading again.

If it’s still not working, do this:

Restart your PC (simple but often works)

Open Microsoft Store → Sign out → then sign back in

Also quickly check:

Your internet is stable

Your system date & time are correct (this actually breaks downloads sometimes)

If nothing changes after that, then it’s usually a Windows update issue:

Go to Settings → Windows Update

Install anything pending and restart

From experience, 80% of the time one of these fixes it. No need to mess with complicated commands unless all of this fails.

2 answers

Answer 1

Ronald 5

Hi,

I had the same problem yesterday (Microsoft store displayed error code 0x80244007). Followed several tutorials found on the internet, but what eventually solved the problem (for me) is the following:

Reset the software distribution folder:

1 - Open Windows Terminal (Admin), and select Windows PowerShell.

2 - Copy and paste the command below into Windows Terminal (Admin), and press Enter.

net stop wuauserv
Rename-Item C:\Windows\SoftwareDistribution         SoftwareDistribution.old
net start wuauserv
Rmdir C:\Windows\SoftwareDistribution.old -recurse

In short, this script stops the windows update service, renames the existing SoftwareDistribution folder to .old, starts the windows update service again and make a new clean SoftwareDistribution folder.

Reset the Microsoft store:

3 - Then run the following command and press Enter.

wsreset -i

4 - Restart your computer

5 - Install / download your apps

sas zub 0 Reputation points

2025-10-27T10:22:15.91+00:00

Ronald, Thank you! This solved the issue for me. Wish you all good in life!
ISOS 0 Reputation points

2025-10-27T22:59:15.02+00:00

I want to thank you for that solution. Nothing I did before worked, only your method worked. Thanks, Ronald.
Conner McMullin 0 Reputation points

2025-10-28T06:06:22.6133333+00:00

God bless you Ronald! You've ended my 3 hour search <3
Masood Saifan 0 Reputation points

2026-03-30T09:47:44.89+00:00

Unbelievable,

I have tried everything but this works.

Thank you so much.

Answer 2

Hi, good day!

When was the last time it worked properly?
Have you made any changes to your computer recently?

If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.
Please try changing your Region to United States if it helps.
Please try signing out your Microsoft Account from the Microsoft Store then sign-in again
Reset the Microsoft Store cache

Press the Windows Logo Key + R to open the Run dialog box,

type wsreset.exe -i

and then select OK.

Note:

A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

Check the Microsoft Store Install Service

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

If disabled, change it to Automatic, click Start and click OK.

Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca

After that, restart your computer

Reset the Microsoft Store app

Press Start then search Microsoft Store

Right click it then select App settings

Click Terminate > Repair > Reset

Re-register built-in apps and reinstall the Microsoft Store app

Press Windows key + X

Click and Run Windows PowerShell (Admin)

Copy and paste the command below then press Enter.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

Monica 0 Reputation points

2026-02-07T15:12:33.0533333+00:00

Hi, I am currently having an error prompt with my Microsoft store. I already did what you said above but this error still insist. "0X80244022". Aside from what you said I also tried searching in youtube and followed an Indian tutorial, but it still persists. I already reset my PC yet it still persists.

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how do I fix microsoft store, unable to download or install app

2 answers