Stuck loggin in to minecraft bedrock with microsoft account

Hello Brian Ip,

The infinite loading screen when signing into Minecraft Bedrock with your Microsoft account is a widespread issue on Windows, often caused by mismatched logins across apps (like Xbox App, Microsoft Store, and Launcher), corrupted Xbox services, or cached credentials getting stuck—especially frustrating since it blocks multiplayer and servers. You've already tried the basics like repair/reset/reinstall, so we'll focus on deeper fixes that target Xbox authentication services without losing your worlds or progress. These steps have resolved similar loops for many users in recent 2025 reports.

Quick Prerequisites

Ensure your internet is stable (test on another site/device).

Confirm you're using the Microsoft account that owns Minecraft Bedrock (check at account.microsoft.com/devices).

Close all Microsoft apps (Task Manager > End task for Minecraft, Xbox, Store).

Sync your date/time/region: Settings > Time & Language > Ensure "Set time automatically" is on and region is correct.

Step-by-Step Fixes

1. Reset Xbox Services and Gaming Services

This often clears the authentication loop by reinstalling core Xbox components.

Open PowerShell as admin (search "PowerShell" > right-click > Run as administrator).

Run these commands one by one (press Enter after each):

text
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

(Uninstalls Gaming Services; it may prompt for confirmation.)

text
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

(Reinstalls via Microsoft Store—wait for download/complete.)

Restart your PC, then open Xbox App > Sign out (profile icon) > Sign in with your Microsoft account.

Launch Minecraft Bedrock and try signing in.

If Gaming Services isn't found, download Xbox Identity Provider from the Store (search "Xbox Identity Provider") and install.

2. Clear Cached Credentials and Token Broker

Stale login tokens cause infinite loads—deleting them forces a fresh auth.

Press Win + R > type %localappdata%\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC > OK.

Delete everything in the TokenBroker folder (if it exists; safe to do).

In Command Prompt as admin (search "cmd" > right-click > Run as admin):

text
ipconfig /flushdns
ipconfig /release
ipconfig /renew
net stop clipsvc
del /S /Q C:\ProgramData\Microsoft\IdentityCache\*
net start clipsvc

Restart, then sign into Microsoft Store first (profile icon > Sign out > Sign in), followed by Xbox App (same account), then Minecraft.

3. Re-Sign In Across All Apps in Sequence

Mismatched accounts across apps trigger this—ensure consistency.

Open Microsoft Store > Profile icon (top-right) > Sign out > Sign in (select your Minecraft-owning account > Enter PIN/password).

Open Xbox App > Profile icon > Sign out > Sign in (same account).

Close both, open Minecraft Launcher/Bedrock > Try sign-in. If stuck, from the loading screen, Alt+Tab out and sign into Xbox via the overlay (Win+G for Game Bar > Sign in).

If using the Launcher, switch to Bedrock tab > Install/Update if needed > Sign in.

4. Run WSReset and Troubleshooters

This clears Store cache, which ties into Xbox auth.

Search "WSReset" in Start > Run it (black screen appears, then Store opens—don't close).

After, run Settings > System > Troubleshoot > Other troubleshooters > Run "Windows Store Apps" and "Background Apps."

Restart and test Minecraft.

5. Advanced: Re-Register Apps and Check Services

If still looping, re-register all Microsoft apps.

In PowerShell as admin:

text
Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Start these services (search "services.msc" > Find and set to Automatic > Start if stopped):

Xbox Live Auth Manager

  Xbox Live Game Save
  
     Xbox Live Networking Service
     
        Gaming Services
        
           IP Helper
           
              Windows Update
              
              Restart PC and retry login sequence.
              

If These Don't Resolve It

Full Reinstall Path: Uninstall Minecraft via Settings > Apps > Minecraft > Uninstall. Also uninstall Xbox App/Store (search "Add or remove programs"). Restart, download fresh from microsoft.com/store (Minecraft) and xbox.com (Xbox App). Sign in starting with Store.

Account Issues: Check Xbox status at support.xbox.com/xbox-live-status for outages. If two-factor auth is on, verify app passwords or security info at account.microsoft.com/security. Try signing in on another device (phone/web) to rule out account lock.

VPN/Firewall: Temporarily disable any VPN, antivirus (e.g., via Windows Security > Virus & threat protection > Manage settings > Turn off real-time), or firewall.

Hardware/Network: Test on a different Wi-Fi or Ethernet. If on a work/school network, it might block Xbox Live—use mobile hotspot.

This should break the loop and get you into multiplayer. Recent fixes in October 2025 updates addressed similar auth bugs, so check Windows Update too. If you see a specific error code beyond the loading (like "Creeper"), share it for more targeted help.

Best regards,

Jerald Felix