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Stop duplicating SENT emails

Leita Bennett 15 Reputation points
2025-10-27T13:05:14.22+00:00

My system is duplicating every SENT email. Each time I send an email, my system duplicates it in the sent folder.

Windows for home | Windows 11 | Apps

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  1. Anonymous
    2025-10-27T13:42:08.2+00:00

    Hi Leita,

    Thanks for reaching out. The issue you're experiencing with duplicate sent emails is often related to how email clients handle IMAP accounts. Many IMAP servers automatically save a copy of sent emails, and if your email app is also set to save a copy, this can result in duplicates. Open Outlook. > Go to File > Account Settings > Account Settings. Select your email account and click Change. > Click More Settings, then go to the Sent Items tab. >Select “Do not save copies of sent items”. > Click OK, then Next, and Done.

    This should stop the duplication. If you're using a different email app, let me know and I’ll guide you through the steps for that one.

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  2. Donna Oleston 0 Reputation points
    2026-05-19T01:55:06.99+00:00

    I have the same problem with my Gmail. Not Comcast. What is the solution?

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