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My Bluetooth keeps turning off, have tried everything. How would I fix this?

GalaxiEchoes 0 Reputation points
2025-10-28T21:08:31.78+00:00

Hey there, this is my last resort to this problem that I have been dealing with close to a year now, an important thing to note, I prefer to put my PC to sleep instead of shutting it down since I am a tab hoarder.

Now, every single time I get my bluetooth functioning and then put my PC to sleep, when I wake it up in the morning, when I go to connect my headphones it says that the bluetooth is turned off.

Originally I thought, oh driver issue and I updated to new drivers. When that didn't work I thought maybe the newest driver update broke it so I downgraded to old drivers, still the same issue.

Then I thought maybe its a hardware issue, my bluetooth goes through the same antenna as my wifi which was provided with the Z490 Taichi motherboard when I purchased it. So even though I wasn't experiencing any wifi issues, I bought a bluetooth adaptor to see if it was the issue. Made sure to disable the other intel bluetooth driver but the issue persisted.

So... Maybe an issue with the bluetooth stack? I double checked but doing a completely fresh install of bluetooth drivers / removed any hidden or visible bluetooth device in the device manager, restarted, did a fresh install from intel, restarted. Still the same issues, when put to sleep and awoken, the intel driver had this message: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) {Operation Failed} The requested operation was unsuccessful.Out of desperation, I went to ChatGPT and it told me turn off quick startup, turn off power saving on the usb hubs (cant be the issue anyways) amongst various other tips that I had already tried. Nothing.

One final tip was to reset my cmos which I ended up doing (made sense at the time since I had previously updated my bios and had never done that optional step at the time) and it worked... for about 3 months...

Now I am having the same issues again and clearing the cmos doesn't fix it anymore. So clearly something in the actual bluetooth stack has corrupted in the 4 years since building the PC and I'm scared/unable to touch the System32 files to maybe do a reset of the stack.

Hope these details help, how do I fix this?

Windows for home | Windows 10 | Internet and connectivity
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  1. GalaxiEchoes 0 Reputation points
    2025-10-29T05:24:39.7466667+00:00

    Heya, sorry for the late answer, didnt think anyone would have replied this quickly.

    Here is the output of your command:

    The following sleep states are available on this system:

    Standby (S3)

    The following sleep states are not available on this system:

    Standby (S1)

    The system firmware does not support this standby state.

Standby (S2)

    The system firmware does not support this standby state.

Hibernate

    Hibernation has not been enabled.

Standby (S0 Low Power Idle)

    The system firmware does not support this standby state.

Hybrid Sleep

    Hibernation is not available.

    The hypervisor does not support this standby state.

Fast Startup

    Hibernation is not available.

    On your note of the power saving, none of the things listed in the bluetooth section allow for turning off power saving. I did previously state that I instead tried turning off power saving on all available usb hubs, but that didn't work. Also given that both the built in and the adaptor experienced the same issues, logic states that it must be something that they both share.

    On your note of making a scheduled task, while that might be an option if I can't get this fixed, ideally I'd like to know the root cause of this in case it happens again in the future.

    Appreciate any help given.

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  2. Anonymous
    2025-10-28T21:56:45.4066667+00:00

    Hey there,

    I totally get how annoying it is when something just won’t stay fixed, especially when you’ve already tried everything that should’ve worked.

    From what you’ve described, it sounds like your Bluetooth driver isn’t reinitializing properly after your PC wakes from sleep, which is why you’re seeing that Code 31 error.

    That usually points to a deeper issue with how Windows is handling the Bluetooth stack during power transitions.

    A good first step is to make sure Windows isn’t turning off your Bluetooth device to save power,  you can check that in Device Manager under the Bluetooth section by right clicking your adapter, going to Properties, and unchecking anything related to power saving.

    Also, it might help to create a scheduled task that restarts the Bluetooth service every time your PC wakes up, that way, Windows is forced to reload the stack cleanly.

    Quick question:

    When you run powercfg /a, does it show that your system supports S3 sleep, or is it stuck on Modern Standby? That could be a big clue.

    Let me know what you find, and I’ll help you take the next step.

    Regards, Aron

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