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Hi, good day!
What is your current Windows 10 edition (Home or Pro)?
Please try the following methods below.
- Disable or uninstall any third-party Antivirus program to prevent it from interfering with enrollment process.
- Settings > Accounts > Access work or school, then select the work or school email and click Disconnect. Restart the computer.
- Please try to run SFC and DISM to check for any system errors and corrupted files. https://support.microsoft.com/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca After that, restart your computer
- Open Settings > Find my Device. If it is turned OFF, turn it ON. Restart your computer then try again. If it is already ON, turn it OFF, restart your computer then turn back ON.
- Make sure Microsoft Account Sign-in Assistant and Credential Manager services are available and running.
Press Start then search Services
Find Microsoft Account Sign-in Assistant in the list then double click it
Select Automatic (Delayed Start) on the Startup Type and click on Start
Click Apply and OK.
Do the same with Credential Manager service
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.