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Problems with Windows Update KB5065426

승철 김 20 Reputation points
2025-09-16T07:18:01.6233333+00:00

I’m using a PC in the hospital, but after the KB5065426 update, the shared folder is no longer accessible, which is causing issues with providing treatment.

I tried to remove the update, but it keeps failing with error 0x800f0825.

Is there a solution to this problem?

Windows for home | Windows 11 | Windows update

Answer accepted by question author

  1. Lester Bernard Reyes 78,510 Reputation points Independent Advisor
    2025-09-16T08:01:19.3266667+00:00

    Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

    This issue occurs when there is an incompatibility with the update. Since you mentioned you want to uninstall the update, kindly follow the steps below:

    Open Terminal (Admin) or Windows PowerShell (Admin) (Press Windows key + X, then click Terminal(Admin))

    Copy, paste, and enter the command below:

    **wusa /uninstall /kb:**5065426

    Once done, restart the PC and check.

    If the issue persists, I suggest doing a system restore, which will restore the PC to the state when it was working properly. To do that, kindly follow the steps below:

     

    Press the Windows key + R, then type in:

     

    rstrui

     

    Then hit OK.

     

    Follow the prompts and select the time and date when the PC is working fine.

     

    Follow the prompts again until it restores.


4 additional answers

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  1. SarahVacheron-0317 5 Reputation points
    2025-10-31T14:58:30.1033333+00:00

    i found this and it seems to work, from Powershell admin:

    Disable-WindowsOptionalFeature -Online -FeatureName SMB1Protocol

    Set-SmbServerConfiguration -EnableSMB1Protocol $false -Force

    1 person found this answer helpful.

  2. GlenTech 496 Reputation points
    2025-10-24T19:07:53.62+00:00

    Very frustrating as I can see it's installed but cannot remove it2025-10-24_14-39-11

    0 comments No comments

  3. Scott Goldstein 20 Reputation points
    2025-09-22T13:49:39.13+00:00

    I am having the same issue but can not get past the uninstall error 0x800F0825. Any suggestions as how I can uninstall KB5065426?


  4. Lester Bernard Reyes 78,510 Reputation points Independent Advisor
    2025-09-17T03:38:09.1833333+00:00

    Hi, thank you for that information. Have you done the system restore? If yes, I recommend using a different restore point. However, if all fails, I suggest doing an in-place upgrade, wherein it will update the device to the latest version and repair all issues without deleting any files. 

    Kindly follow the steps from this link:

    https://learn.microsoft.com/en-us/answers/questions/4252110/how-to-run-in-place-upgrade-in-windows-11

    0 comments No comments

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