Hi, I'm Rodrigo and I will help you. Usually this error is fixed after trying again some hours later. But I will generate temporary download links for you. The links are valid for 24 hours. Windows 11 Windows 10
Getting an error message when trying to download the Windows 10 and Windows 11 ISO file
Hi, It is not allowing me to download the iso file for windows 11. I run a small repair business and purchased a MacBook. I have always preferred windows on a Mac. However, I keep getting this error 715-123130 and ea2af42b-acdf-4bdb-adde-c06e6e90147c.
I am getting pretty frustrated. I'm unsure why this is and it will not let me contact Microsoft directly. I am located in the United States.
Windows for home | Windows 11 | Install and upgrade
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Rodrigo Queiroz 77,910 Reputation points Independent Advisor2025-11-02T00:30:17.1166667+00:00 -
AI answer
2025-11-01T22:44:55.4933333+00:00 It appears that you are encountering specific error codes when trying to download the Windows 10 and Windows 11 ISO files. Unfortunately, the provided context does not contain specific information regarding error codes 715-123130 or ea2af42b-acdf-4bdb-adde-c06e6e90147c. However, here are some general troubleshooting steps you can take to resolve issues with downloading Windows ISO files:
- Check Internet Connection: Ensure that your internet connection is stable and not experiencing interruptions.
- Try a Different Browser: Sometimes, switching to a different web browser can resolve download issues.
- Clear Browser Cache: Clear your browser's cache and cookies, as this can sometimes fix download problems.
- Disable VPN or Proxy: If you are using a VPN or proxy, try disabling it temporarily to see if that resolves the issue.
- Check Microsoft’s Status Page: Sometimes, Microsoft services may be down or experiencing issues. Check their status page for any outages.
- Use the Media Creation Tool: If you are still having trouble, consider using the Windows Media Creation Tool, which can help you create installation media directly.
If the problem persists, you may want to seek assistance from Microsoft support through their official channels, as they can provide more specific guidance based on the error codes you are encountering.
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