'Read & Earn' no longer awarding rewards for reading articles

Question

'Read & Earn' no longer awarding rewards for reading articles

Russell-6369 100

Has 'Read & Earn' rewards been phased out?

For the past 3 days the 'Read & Earn' rewards have not been working or awarding rewards for reading articles.

I have cleared all my cache and storage, signed-out. and uninstalled the app. Before today the option for 'Read & Earn' was showing. After doing the above of clearing cache etc, the option has completely disappeared from my Bing Rewards options in the mobile app.

Interestingly, however, the 1000 points reward puzzle pieces have returned.

So, has 'Read & Earn' been removed from U.K. participants, or currently being phased out in this region?

On a second note, have the 1000 point puzzle pieces been re-added?

Lirodes 55 Reputation points

2025-10-30T21:29:22.3533333+00:00

Im having the exact same problem, Im from Peru. Iv been using the "Read and Earn" 0/30 option always without problems, but since the last update a couple of days ago or something like that, that options is bugged to me, it doesnt progress. Sometimes, it does but I dont know what Im doing in order to temporally fix it. One day I had to use my phono data and not Wifi to advance it, but now it doesnt even work with that method anymore.
jim lew 55 Reputation points

2025-11-02T00:04:55.68+00:00

yes my experience exactly. no 3 points for reading an article.
Wizardling 50 Reputation points

2025-11-02T18:21:36.4333333+00:00

Likewise. I'm in NZ and the last few days it takes sooooo many tries to get each lot of three points. Super painful.
Jimmy Dee 25 Reputation points

2025-11-03T15:33:33.14+00:00

There is clearly an issue! I am in the United States and since the Bing Mobile update on Oct. 29, 2025 reading the trending news articles for the 'Read & Earn' rewards points has not been working. However, any NEWS related notifications, do reward the points. Also, any searches on Bing that provide news related results MAY offer the 'Read & Earn' points, however the results are random.
Auldrick Brown 0 Reputation points

2025-11-03T22:53:54.75+00:00

Thanks for the helpful answers here. I tried both options, and they both seemed to work for me: 1. Using msn.com and 2. Clicking on comments section. Thanks again to both
BK 10 Reputation points

2025-11-11T00:16:59.3966667+00:00

I received points after going into the comment section of the news article.
Fahad Khan 0 Reputation points

2025-12-28T07:43:36.81+00:00

My one is also not working

Answer accepted by question author

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Lirodes 55 Reputation points

2025-10-30T21:29:22.3533333+00:00

Im having the exact same problem, Im from Peru. Iv been using the "Read and Earn" 0/30 option always without problems, but since the last update a couple of days ago or something like that, that options is bugged to me, it doesnt progress. Sometimes, it does but I dont know what Im doing in order to temporally fix it. One day I had to use my phono data and not Wifi to advance it, but now it doesnt even work with that method anymore.
jim lew 55 Reputation points

2025-11-02T00:04:55.68+00:00

yes my experience exactly. no 3 points for reading an article.
Wizardling 50 Reputation points

2025-11-02T18:21:36.4333333+00:00

Likewise. I'm in NZ and the last few days it takes sooooo many tries to get each lot of three points. Super painful.
Jimmy Dee 25 Reputation points

2025-11-03T15:33:33.14+00:00

There is clearly an issue! I am in the United States and since the Bing Mobile update on Oct. 29, 2025 reading the trending news articles for the 'Read & Earn' rewards points has not been working. However, any NEWS related notifications, do reward the points. Also, any searches on Bing that provide news related results MAY offer the 'Read & Earn' points, however the results are random.
Auldrick Brown 0 Reputation points

2025-11-03T22:53:54.75+00:00

Thanks for the helpful answers here. I tried both options, and they both seemed to work for me: 1. Using msn.com and 2. Clicking on comments section. Thanks again to both
BK 10 Reputation points

2025-11-11T00:16:59.3966667+00:00

I received points after going into the comment section of the news article.
Fahad Khan 0 Reputation points

2025-12-28T07:43:36.81+00:00

My one is also not working

Answer 1

Edward Theodore 190

For the read-to-earn not counting when you read articles, I learned a workaround is to open msn.com inside of Bing app (android) and read your articles from there. Then it counts. Mine stopped reliably counting yesterday and this worked for me.

If your puzzle pieces have disappeared, you might be getting punished for "unusual search activity" by Microsoft's bots. Just do the daily set until they decide you have paid your penance.

Disa 5 Reputation points

2025-10-31T01:50:49.6233333+00:00

Thank you so much! Your tip worked perfectly!
mirbakes 30 Reputation points

2025-10-31T04:24:35.5866667+00:00

This worked for me just now. Thank you!
AP 5 Reputation points

2025-10-31T10:05:37.7033333+00:00

This worked for me. Thanks!
Ethel 5 Reputation points

2025-10-31T14:33:45.8+00:00

Thank-you!!! This was easy and worked.
Riccardo Romano 5 Reputation points

2025-11-01T07:54:49.7466667+00:00

I'm in Italy and I have the same problem. The workaround worked for me too. Thank you.
LinDee 35 Reputation points

2025-11-01T08:18:21.05+00:00

Thank you, this worked for me in UK. I was put on cool down after a holiday in Greece. When I got back to UK I got the "unusual search" warning, then puzzle pieces disappeared and then no points for reading news. Using this work around works for me in UK and I'm earning points again.
Ockie 5 Reputation points

2025-11-01T19:48:42.4466667+00:00

Thanks for posting this workaround!.
I love the reading and it's even better to get rewarded for it :)
Russell-6369 100 Reputation points

2025-11-02T11:52:06.34+00:00

Not seeing the 'Read & Earn' at all on my side, even though I have no restrictions on my daily activity side.

I have signed out, cleared cache and storage, uninstalled, reset my phone, deleted files and folders left residiually after uninstall, and yet it has completely disappeared from my earning potential.

As said in my original post though, the '1000 Puzzle Piece' award has returned.

Ever since they updated their XBox pricing and restructured their Microsoft Rewards in accordance to this change, the rewards have been incredibly buggy.

Really reducing loyal people's earning potential, such a shame.
Mateo Romero Arenas 0 Reputation points

2025-11-02T20:50:02.8933333+00:00

It also worked for me. Thank you very much!
JC 25 Reputation points

2025-11-03T03:01:40.53+00:00

This hasn't quite worked out for me, more miss then hit. But I discovered if you open an article and then click on the comments icon, you can get 3 points that way. I had only earn 6 points n opened up maybe 50 articles throughout the day. And on a fluke, clicked on the comments n got 3 points. I was able to max out my 30 points but clicking on comments of different articles.
Jimmy Dee 25 Reputation points

2025-11-03T15:41:03.4233333+00:00

Awesome! That worked!
Tova St Claire 0 Reputation points

2025-11-10T22:30:43.1033333+00:00

Major hero points here. I've been so frustrated for weeks. I've never paid money for ultimate, only with points, and it's pretty much impossible now. I need all the help I can get
duggy 0 Reputation points

2025-11-12T06:52:41.3633333+00:00

Brilliant! This worked for me. 🇨🇦
nikki s 0 Reputation points

2025-11-13T23:37:03.9933333+00:00

i've done this and it hasn't helped me.
Jimmy Dee 25 Reputation points

2025-11-14T00:19:04.4733333+00:00

Nikki S, be sure you're logged into the Bing Mobile App. In the search bar type MSN and just hit enter. Choose 'top stories' and click on an article (be sure it doesn't say 'ad') then wait a moment. The little '3' blue medal icon should pop on the lower right

Answer 2

T M 120

They (Microsoft) have been using AI more and more, and the Bing app and Rewards tasks seem to get broken more and more because of this. With the read to earn, the points only pop when you click on the comments sections of news articles in the Bing app for some reason. I guess at some point recently the rewards task got coded to the comments section of news articles when opened in the Bing app instead of the actual article.

Since Microsoft has switched customer support to entirely AI by the looks of it, these glitches don't get fixed since no real human being at Microsoft ever sees them now unless the problem is big enough to get media attention. It also doesn't help that they implemented AI in their enforcement system, so accounts get falsely flagged and the AI customer support won't help and just creates an endless loop of glitches and bad customer support when these problems happen.

Russell-6369 100 Reputation points

2025-11-02T11:38:49.25+00:00

You are 100% correct.

If you scroll down on this page you will see a genertic Microsoft answer from a member that seems to be a copy-pasted/ A.I. response. Their suggestion is to contact Microsoft regarding this, but as you have just mentioned, this just sticks you in a loop and falsely flags accounts.

A while back I invited my close friend using the 'Refer & Earn' option as they wanted to earn some points for the XBox Gamepass and test it out before actually deciding to keep it as a subscription.

What he did for the daily desktop Bing search options was set up 30 bookmarks with different search enquiries that he opened instantly to receive the points straight away.

Obviously this is against their ToS, which he never read.

At the time I didn't know he was doing this, but I could see points in the 'Refer & Earn' pool accumulating but not being awarded to me.

I contacted support regarding this to see what the issue was, and instead of punishing my friend who was the actual person doing the searching, they restrcited my 'Refer & Earn' potential.

I have been punished for someone else's behavior! Absurd.

He hasn't used Bing to search since around 4 - 5th of September due to having a wedding, honeymoon, and work, so it's been about 2 months since he did any searches and yet my 'Refer & Earn' section is still restricted despite their support saying it will be lifted once they start searching normally again.

I really don't understand why I was punished for someone else's actions when Microsoft can clearly see that the searches have come from two entirely different I.Ps and locations, as well as each account holding a seperate XBox account under our individial names.

So yeah, long story short (sorry for that esssay) contacting Microsoft regarding these issues is pointless if you are legitimate as they will just flag you for something that isn't even your doing.

Use this community to find the answers for these issues, and avoid contacting Microsoft at all.

Completely put me off contacting support for anything in the future. Punishing someone for someone else's actions. Like children on a playground, your A.I. needs to learn to grow up and mature Microsoft!
Marco Del Vecchio 5 Reputation points

2025-11-04T05:08:20.3833333+00:00

Clicking comments section just did the trick. Thank you !!!

Answer 3

Kayece Jan Mae Amizola 14,175 Independent Advisor

Hi,

There are no official announcements regarding whether 'Read & Earn' has been removed or phased out in your region. I recommend reporting this concern regarding the issue on the app, or you can request support from the Microsoft Rewards team.

https://rewards.bing.com/support

If you require further assistance, please don't hesitate to let me know.

Stay Safe!

josh altemus 5 Reputation points

2025-10-30T16:28:14.98+00:00

Having the same issue in the US. App did just update today....wondering if it is related to that. I've tried closing out and restarting, clearing cache, etc. Everything else seems to work in the app except "read to earn".
Russell-6369 100 Reputation points

2025-11-02T11:49:01.7933333+00:00

My 'Read & Earn' has completely disappeared from my Bing app, even after doing all of the above again, while I see members here commenting they are still seeing it. I have no restrictions on my daily activity side (just 'Refer & Earn', read a comment I left above to someone else's answer explaining that) so I should still be seeing it.

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'Read & Earn' no longer awarding rewards for reading articles

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