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'Read & Earn' no longer awarding rewards for reading articles

Russell-6369 100 Reputation points
2025-10-30T07:27:07.61+00:00

Has 'Read & Earn' rewards been phased out?

For the past 3 days the 'Read & Earn' rewards have not been working or awarding rewards for reading articles.

I have cleared all my cache and storage, signed-out. and uninstalled the app. Before today the option for 'Read & Earn' was showing. After doing the above of clearing cache etc, the option has completely disappeared from my Bing Rewards options in the mobile app.

Interestingly, however, the 1000 points reward puzzle pieces have returned.

So, has 'Read & Earn' been removed from U.K. participants, or currently being phased out in this region?

On a second note, have the 1000 point puzzle pieces been re-added?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.


Answer accepted by question author

  1. Edward Theodore 190 Reputation points
    2025-10-30T23:26:39.7166667+00:00

    For the read-to-earn not counting when you read articles, I learned a workaround is to open msn.com inside of Bing app (android) and read your articles from there. Then it counts. Mine stopped reliably counting yesterday and this worked for me.

    If your puzzle pieces have disappeared, you might be getting punished for "unusual search activity" by Microsoft's bots. Just do the daily set until they decide you have paid your penance.

    20+ people found this answer helpful.

Answer accepted by question author

  1. T M 120 Reputation points
    2025-11-02T11:26:10.09+00:00

    They (Microsoft) have been using AI more and more, and the Bing app and Rewards tasks seem to get broken more and more because of this. With the read to earn, the points only pop when you click on the comments sections of news articles in the Bing app for some reason. I guess at some point recently the rewards task got coded to the comments section of news articles when opened in the Bing app instead of the actual article.

    Since Microsoft has switched customer support to entirely AI by the looks of it, these glitches don't get fixed since no real human being at Microsoft ever sees them now unless the problem is big enough to get media attention. It also doesn't help that they implemented AI in their enforcement system, so accounts get falsely flagged and the AI customer support won't help and just creates an endless loop of glitches and bad customer support when these problems happen.

    9 people found this answer helpful.

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  1. Kayece Jan Mae Amizola 14,175 Reputation points Independent Advisor
    2025-10-30T08:04:17.61+00:00

    Hi,

    There are no official announcements regarding whether 'Read & Earn' has been removed or phased out in your region. I recommend reporting this concern regarding the issue on the app, or you can request support from the Microsoft Rewards team.

    https://rewards.bing.com/support

    If you require further assistance, please don't hesitate to let me know.

    Stay Safe!

    7 people found this answer helpful.

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