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How do I get my computer to print a web page and not get stuck in spooler

Rick Marrale 0 Reputation points
2025-11-03T21:56:34.36+00:00

I just bought an epson printer- ET-2800.. I'm using a dell all-in one on windows 11 home.. I can print a test page, a Gmail or an Excel spreadsheet; however, if I try to print a page from a website in gets stuck in the spooler.

I tried to print the same web page on my laptop, and it worked properly so it appears to be a driver/windows sprint spooler/port conflict.

How do I fix this? I've spent hours today on this. I am convinced I have a conflict on my PC since it works properly on my laptop.

Windows for home | Windows 11 | Devices and drivers
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  1. Jeronimo Fuerte 39,770 Reputation points Independent Advisor
    2025-11-03T22:42:08.66+00:00

    Hi! Please first, try bypassing Edge’s built-in print window, open the page, press Ctrl+Shift+P to open the system print dialog and attempt the print from there; also try printing to Microsoft Print to PDF to see if any job reaches the spooler successfully, and from there try the printer again please

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  2. Leslie Imboden 0 Reputation points
    2025-11-10T13:34:37.0366667+00:00

    What I was trying to say was that by using ctl+space+P I was able to get my printer to run input that had just resulted in endless spooling when I used right click+Print. But it does work equally well if you just hit ctl+P. Either of those lets me run copies that had made it balk previously.

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  3. Leslie Imboden 0 Reputation points
    2025-11-09T17:10:20.9766667+00:00

    Seems an unusual problem, but you nailed it. I could not copy from some sources without getting into the spooling whirlpool. Just getting into the print page this way worked like a charm. BTW, just using ctl+P worked just the same.

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  4. Rick Marrale 0 Reputation points
    2025-11-03T22:27:22.8833333+00:00

    I did all the above an reinstalled the printer with ET-2800 Drivers & Utilities Combo package. Now says ET-2800 Series (Network) on control panel.

    Just won't print a web page??

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  5. AI answer

    2025-11-03T21:56:51.51+00:00

    To troubleshoot the issue of your web pages getting stuck in the print spooler on your Dell all-in-one running Windows 11, you can follow these steps:

    1. Restart the Print Spooler Service: This can clear any stuck print jobs. You can do this manually through the Services application or by using Command Prompt or PowerShell. Here’s how:
      • Manually: Open the Services application, find Print Spooler, right-click it, and select Restart.
      • Command Prompt: Open Command Prompt as an administrator and run the following commands: 
             net stop spooler
     net start spooler
      • PowerShell: Open PowerShell as an administrator and run: 
             Restart-Service -Name spooler
    2. Check for Driver Updates: Ensure that your printer drivers are up to date. Outdated drivers can cause conflicts with the print spooler. Visit the Epson website to download the latest drivers for your ET-2800 printer.
    3. Verify Group Policy Settings: If you are on a network, ensure that no Group Policy settings are disabling or stopping the Print Spooler service.
    4. Check for Conflicts with Anti-Virus Software: Sometimes, anti-virus software can interfere with the Print Spooler service. Make sure that your anti-virus is not blocking any files needed by the Print Spooler service. You may need to create exclusions for the spool folder.
    5. Test Printing from Different Applications: Since you can print from Gmail and Excel, try printing from different web browsers or applications to see if the issue persists across all of them. This can help isolate the problem to a specific application.
    6. Check Printer Settings: Ensure that the correct printer is set as the default printer in Windows. Go to Settings > Devices > Printers & scanners and check your default printer settings.

    By following these steps, you should be able to resolve the issue with your web pages getting stuck in the print spooler.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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