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My Azure student subscription credits disapeared before the 12 months period.

Filip Cebula 0 Reputation points
2025-10-31T00:58:04.2633333+00:00

Hi,

I had two subscriptions on my Azure account. One was a personal trial and the other one was a student subscription. The trial one has ended some time ago but with it, it seems that my student subscription credits also disappeared, even though they should be valid for 12 months. The subscription is still there but my credits are not. Is there a way that I could get back my credits? Would be a shame if they went to waste.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

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  1. Suchitra Suregaunkar 13,115 Reputation points Microsoft External Staff Moderator
    2025-11-06T09:54:29.74+00:00

    Hello Filip Cebula

    Thank you for posting your query on Microsoft Q&A platform.

    Your Azure for Students subscription might get disabled because you used all of your credit. It might also get disabled if your credit is expired or you accidentally canceled your subscription.

    Azure for Students account gives you $100 in credit and a limited quantity of free services for 12 months. Any usage beyond the free services and quantities is deducted from your credit. Once your credit runs out, Azure disables your services and subscription. To continue using Azure services, you must upgrade your subscription to a pay-as-you-go subscription by contacting Azure support. After upgrade, your subscription still has access to free services for 12 months from your sign-up date. You only get charged for usage beyond the free services and quantities.

    You can check your remaining credit on the Microsoft Azure Sponsorships portal.

    1. Sign in using your Azure for Students account credentials.
    2. The balance page gives information about used and remaining credit. You can find your credit expiration date below the credit chart.
    3. To check usage of services that are consuming your Azure credit, select Usage from the left navigation then select your Azure for Students subscription.
    4. The table contains the following columns:
      • Service Name: Service that is consuming your Azure credit.
      • Service Resource: Unit of measurement for the service being consumed.
      • Spend: Amount of credit in USD($) spent on the service.

    If you accidentally canceled your Azure for Students subscription, you can reactivate it by contacting Azure support. Once you reactivate, you still have access to the remaining credit and free services for 12 months from your sign-up date.

    If you need any further assistance, feel free to reach out we're always here to support you.

    Thanks,

    Suchitra.

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