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Update Windows 11

Louis MOISSENOT 20 Reputation points
2025-11-08T19:13:48.1433333+00:00

Hello,

I wanted to update my windows to the most recent update available (i had windows 11 23h2). So i download windows 11 assistant to do the update. In the past i was able to update to 25h2 but i was stuck in the keyboard dispotition selection and i was able to go back just by shutdown my computer but now i'm in the same situation but i can't do anything, each time i restart i'm back to the menu keyboard.

I know a solution with an USB Key but this will restore enterely my computer and i don't realy to do this option

Windows for home | Windows 11 | Windows update
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Answer accepted by question author

Ivan B 114.7K Reputation points Independent Advisor
2025-11-09T00:24:16.3566667+00:00

Hi ,

Here's what you do: access the link below, select Drivers, and then select Windows 11.

https://rog.asus.com/br/motherboards/rog-strix/rog-strix-z790-f-gaming-wifi-model/helpdesk_download/

Download the Intel Rapid Storage SATA driver > extract the Windows 11 installation USB flash drive file > boot again for installation. On the drive selection screen, select Load Drivers > select the drivers folder. Inside the extracted file, you'll see the Intel RST Driver controller.

Select it and see if the SSD appears now.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thanks

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  1. Ivan B 114.7K Reputation points Independent Advisor
    2025-11-08T23:34:50.07+00:00

    Hi ,

    If you are going to update the BIOS and try install windows:

    https://dlcdnta.asus.com/pub/ASUS/mb/BIOS/ROG-STRIX-Z790-F-GAMING-WIFI-ASUS-3001.zip?model=ROG%20STRIX%20Z790-F%20GAMING%20WIFI&Signature=zL2UZFLGnbszKhC4I1q-lVybXeAIq8RGWULa8zvNLJTei08LTB2V6iCDGLpMiWsdn70cHELfCtkhlwtA~4bDYn74nb5oz4SmYwUQ37sHKgBx4q6IaWz~~0kd5AlLAMQ4x5mhMmIERuFqg-kG-EN7Phfck~Jht413NSDjj9IZgCVPZ5Ksev65CYp4fBmvw8GZCuva-AbP-8-PpxLyjIG0RMram8wsCcwKFlirLD1r34SJVN6wmif7pVOeU95AIj4sU3jnAxfB9WoVDu5UPPmHP1BBUjr2ej~9UMVxiYZ-DQFyxnUZz8MrRFVYaWK3X2TjGrG-dGDudpWKA7y8xG44Ug__&Expires=1762645417&Key-Pair-Id=K2ITB7O97XKKCX

    How to update bios: https://www.asus.com/support/faq/1008859/

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Thanks

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  2. Ivan B 114.7K Reputation points Independent Advisor
    2025-11-08T22:14:28.3633333+00:00

    Hi ,

    Well, you can try reverting to the previous version using USB flash drive media. You would create a bootable USB drive, select the option "Repair this computer" > Advanced options > Go back to the previous version.

    Do you know how to create a USB flash drive for installation?

    Give feedback if the information was useful or not.

    Thanks

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  3. Ivan B 114.7K Reputation points Independent Advisor
    2025-11-08T20:22:52.2366667+00:00

    Hi,

    Unfortunately, this KB must have been installed before, in which case you might have to do a clean install using the USB method and be offline to avoid installing the updates and getting stuck again.

    I'm sorry.

    Thanks

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  4. Ivan B 114.7K Reputation points Independent Advisor
    2025-11-08T19:49:30.9166667+00:00

    Hi ,

    Are you stuck on the screen where you have to select the keyboard layout?

    Or

    Did you update using Windows 11 Update Assistant and it's requesting BitLocker?

    I'm asking because there's a KB article that explains why the keyboard and mouse don't work on the WinRE screen:

    https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-25h2#3696msgdesc

    Thanks

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