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how to fix 0xc0020036

Anh-Tu Bui 0 Reputation points
2025-11-09T09:55:32.4866667+00:00

Cannot activate windows 11pro error code 0xc0020036

Windows for home | Windows 11 | Install and upgrade
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  1. Q&A Assist
    2025-11-09T09:55:41.4133333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error code 0xc0020036 typically indicates that there is an issue with the activation of Windows due to a problem with the product key or the activation server. Here are some steps you can take to resolve this issue:

    1. Check the Product Key: Ensure that the product key you are using is valid and correctly entered. Sometimes, a simple typo can cause activation issues.
    2. Use Command Prompt: You can try to activate Windows using the Command Prompt:
      • Open the Start menu and search for Command Prompt.
      • Right-click on Command Prompt and select Run as administrator.
      • Type slmgr.vbs /ipk <Your-Product-Key> and press Enter to install the product key.
      • Then type slmgr.vbs /ato to attempt activation.
    3. Check Internet Connection: Make sure your device is connected to the internet, as activation requires online verification.
    4. Contact Microsoft Support: If the problem persists, you may need to contact Microsoft Support for assistance with your activation issue.

    These steps should help you troubleshoot and resolve the activation error code 0xc0020036.

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  2. DaveM121 876.6K Reputation points Independent Advisor
    2025-11-09T10:28:20.9466667+00:00

    1

    Where did you get your Windows licence was that pre-installed on the PC or did you purchase a full retail Windows licence from Microsoft or from a 3rd party retailer, and if so, do you have the product key?

    Or is your Windows licence based on a previous Windows 7 or 8 licence?

    2

    Click your Start Button, type cmd then right click Command Prompt and choose 'Run as Administrator'

    Run or paste this command and hit Enter:

    slmgr.vbs /dlv

    Please post a screenshot of the resulting dialog

    3

    Download the free ShowKeyPlus app from the Microsoft Store.

    Please provide a screenshot of that app window and please hide your product key in the screenshot.

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  3. Anh-Tu Bui 0 Reputation points
    2025-11-09T09:59:12.7066667+00:00

    how to contact support

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