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trying to download my office onto my new computer

Virginia McConkie 40 Reputation points
2025-11-09T21:15:12.6966667+00:00

I just got a new tower. But when bestbuy transfered my data over they failed to include my office package. now I have to download it again but i cant find out how to do it online without having pay for a new perscription

Microsoft 365 and Office | Word | For home | Windows
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Answer accepted by question author

EmilyS726 236.5K Reputation points Independent Advisor
2025-11-09T21:48:23.5933333+00:00

Hello,

Is your Office product a subscription?

If so, Please go to https://www.office.com

Sign into the Microsoft account you used for the subscription. Click on apps on the left.

Then on the upper right, click on "Install apps". This will now download the installer file. Once downloaded, click on the file to install. It will install the Desktop version of the apps for you then.

https://support.microsoft.com/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

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AI answer

2025-11-09T21:15:19.15+00:00

To download your Office package onto your new computer, you can follow these steps:

  1. Sign in to the Microsoft 365 admin center: Go to the Microsoft 365 admin center and sign in with the account that has the Office subscription.
  2. Access Your Products: Navigate to the Billing section and select Your products. Here, you should see your Office subscription listed.
  3. Download Office: On the subscription details page, look for the Downloads & keys section. You can select the version of Office you want to download and choose the appropriate language and file type, then click Download.
  4. Install Office: Once the download is complete, open the downloaded file and follow the installation instructions. You may need to enter your product key if prompted.

If you encounter any issues or if your Office package is not listed, you may need to contact Microsoft support for further assistance.


References:

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  1. Virginia McConkie 40 Reputation points
    2025-11-09T22:18:14.23+00:00

    The AI was able to help me through the steps and I was able to download my existing office package onto my new computer.

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