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how to fix KB2983588

Vince Simonelli 10 Reputation points
2025-11-12T20:01:41.23+00:00

I am getting the following error

Disk 2 has the same disk identifiers as one or more disks connected to the system. Go to Microsoft's support website (http://support.microsoft.com) and search for KB2983588 to resolve the issue.

When i search support for KB2983588 nothing comes up

Windows for home | Windows 11 | Performance and system failures
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  1. Richard Trinidad 6,275 Reputation points Independent Advisor
    2025-11-12T20:39:19.4733333+00:00

    Hi, thanks for posting to Microsoft community, the issue is caused by duplicate disk identifiers.

    Try enabling MPIO if you have multiple paths to the same disk, to do this simply Open Server Manager then click Manage then Add Roles and Features, after that In Features, check Multipath I/O then click Next then Install then After installation, restart the server then open MPIO Properties (Control Panel then MPIO) then under Discover Multi-Paths, select the device types you want then click Add then restart again.

    Or reset the disk GUIDs using PowerShell for duplicated VHDs. These steps usually resolve the error.

    I hope this helps you out, let me know how it goes.

    Chard

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  2. AI answer

    2025-11-12T20:01:59.3533333+00:00

    To resolve the issue indicated by the error message regarding identical disk identifiers, you can follow these steps:

    1. Enable Microsoft Multipath I/O (MPIO): If there are multiple paths to the same physical disk device, enabling MPIO will help the system recognize only one instance of each disk device. This can prevent the error from occurring. You can find more information on how to enable MPIO in the Microsoft documentation.
    2. Reset Disk Identifiers for Virtual Hard Disks (VHDs): If you have duplicated VHDs (for example, created by copying and pasting), you can use the ResetDiskIdentifier parameter of the Set-VHD PowerShell cmdlet to change the disk GUIDs of the duplicated VHDs. This will ensure that each VHD has a unique identifier.

    By following these steps, you should be able to resolve the error related to identical disk identifiers.

    References:

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