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New local user not found at startup

Xtra Automatisering 0 Reputation points
2025-11-13T14:51:04.8566667+00:00

Hi,

I created a local user (User) via Settings > Accounts > Other Users.

I restarted the system, but I can't find it and it only shows the admin account.

The account is listed and active in lusrmgr.msc, but the profile isn't in sysdm.cpl (but I think you have to log in first).

The account is also listed in netplwiz, and in PowerShell, Get-LocalUser is set to true, as also is in net user in cmd.

I'm using Windows 11 Pro build 26200.7171 25H2 and the updates are fully updated.

I tried Ctrl-Alt-Del, but that didn't help.

The user isn't on the startup screen, and entering it as an alternate user doesn't work either. Clicking on the admin user and looking under ... doesn't show the user either.

Please help.

Windows for business | Windows 365 Business
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  1. Xtra Automatisering 0 Reputation points
    2025-11-13T15:16:47.6333333+00:00
    1. Checked user, and it is active
    2. I get a error: Unable to stop the user profile service on local computer. Error 1051: A stop code was sent to a service on which other running services depend. I restarted, but the problem is the same.
    3. Can't find any differences in CGP
    4. I will do this after this
    5. I have already created another user, this is already the second one with the same problems.

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  2. AI answer

    2025-11-13T14:51:36.7633333+00:00

    It sounds like you've created the local user account correctly, but it is not appearing on the login screen as expected. Here are a few troubleshooting steps you can try:

    1. Check User Account Settings: Ensure that the local user account is not set to be hidden. You can check this by running the following command in PowerShell: 
         Get-LocalUser | Where-Object { $_.Name -eq 'User' }
      This will confirm if the account is indeed active and not hidden.
    2. User Profile Service: Sometimes, the User Profile Service may not be functioning correctly. You can try restarting this service:
      • Press Win + R, type services.msc, and hit Enter.
      • Find the User Profile Service, right-click, and select Restart.
    3. Check Group Policy: If you're using Windows 11 Pro, check if there are any Group Policies that might be affecting user logins. You can access the Group Policy Editor by running gpedit.msc and navigating to Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options. Look for policies related to user logon.
    4. Safe Mode: Booting into Safe Mode can help determine if third-party software is causing the issue. Restart your computer and press F8 during startup to access the Advanced Boot Options, then select Safe Mode. Check if the user account appears there.
    5. Create a New User: If the above steps do not resolve the issue, consider creating a new local user account and see if that account appears at startup.

    If the problem persists after trying these steps, it may be beneficial to consult Microsoft's support resources or community forums for further assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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