To reinstall Microsoft 365, follow these steps:
- Uninstall Microsoft 365: If you haven't already, ensure that Microsoft 365 is completely uninstalled from your device. You can use the Microsoft 365 Uninstall troubleshooter to help with this process. Make sure you are using the same Windows device where Microsoft 365 was installed and that it is running Windows 10 or a later version.
- Restart your device: After uninstalling, restart your computer to ensure all changes take effect.
- Install the correct version: Go to the Microsoft 365 installation page and sign in with your Microsoft account. From there, you can download and install the correct version of Microsoft 365 that corresponds to your subscription.
Make sure that the bit version of Office (32-bit or 64-bit) matches your version of Windows to avoid compatibility issues.
- Follow installation prompts: Once downloaded, follow the on-screen instructions to complete the installation process.
- Activate Microsoft 365: After installation, open any Office application and sign in with your Microsoft account to activate your subscription.
If you encounter any issues during the installation, consider running the Microsoft Support and Recovery Assistant tool for additional help.