Features of Power Point presentation are not working

Hi,

I understand how important it is to have all the PowerPoint features working smoothly.

The issue usually happens because the file is still opening in Protected View or some active content like macros and add-ins is blocked by security settings.

Let’s start with a few quick checks: open PowerPoint, go to File then click Options then Trust Center then click Trust Center Settings, and make sure Protected View is turned off for files from the internet.

Also check that macros and ActiveX controls are enabled if your presentation uses them.

After that, confirm the file isn’t in Compatibility Mode, if it says so at the top, click Convert to update it to .pptx. If these steps don’t help, can you tell me if the file is stored locally or on SharePoint/OneDrive?

And are you using the desktop app or the web version?

That will help me guide you better.

Regards,

Aron

If you are experiencing issues with features in PowerPoint not working, here are some troubleshooting steps you can try:

1. Repair Office: You can repair your Office installation to fix any potential issues. To do this, go to Control Panel, find your version of Microsoft Office, right-click it, and select Change. Choose the online repair option for a more thorough fix.
2. Check for Updates: Ensure that your Microsoft Office is up to date. Updates can fix bugs and improve functionality.
3. Disable Add-ins: Sometimes, third-party add-ins can interfere with PowerPoint's features. You can disable them by going to File > Options > Add-ins, and then managing your add-ins accordingly.
4. Reset PowerPoint Preferences: If you have custom settings, resetting preferences may help. For Mac, you can find the preferences file named com.microsoft.powerpoint.plist in the Library folder and move it to the desktop to reset.
5. Check System Requirements: Ensure that your system meets the requirements for running the version of PowerPoint you have installed.
6. Reinstall PowerPoint: If all else fails, uninstalling and reinstalling PowerPoint may resolve persistent issues.

If these steps do not resolve the issue, consider checking the Microsoft support site for more specific guidance related to your version of PowerPoint.

References:

• How to troubleshoot a damaged presentation in PowerPoint
• PowerPoint stops responding (spinning wheel)