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Under Sync issues, what does no access permissions mean?

Leandra Fuentes 25 Reputation points
2025-11-20T14:50:40.2933333+00:00

Sync error issues

I'm trying to delete these apps from my computer and my One Drive is giving me these sync issue error messages. How do I fix this to correct the error messages?

Windows for home | Windows 10 | Apps
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  1. Anonymous
    2025-11-20T15:35:16.57+00:00

    Hello Leandra,

    The issue happens because OneDrive is trying to sync shortcut files (.lnk) for apps you’ve deleted or moved, and now it can’t access them. Open your OneDrive folder (usually under C:\Users<YourName>\OneDrive\Desktop) and delete those shortcuts listed in the error message, VLC Media Player, Adasa Camera, Photo Finale, and Digital Photo Professional. Then, make sure those apps are fully uninstalled by checking Settings > Apps > Installed apps.

    If the errors persist, you can reset OneDrive by quitting it and running %localappdata%\Microsoft\OneDrive\onedrive.exe /reset in the Run dialog, then restart OneDrive. This clears old sync issues and refreshes the connection. The reason this happens is that your Desktop is synced to OneDrive, so leftover shortcuts cause permission errors. Once you remove them and reset OneDrive, the problem should go away.

    This might help

    https://support.microsoft.com/en-us/office/onedrive-shows-this-file-can-t-be-synced-54f6e0d2-41d3-496a-826e-964e59333d7e

    1 person found this answer helpful.

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