I have Error 1327

Hi Lawrence Barr,

Welcome to Microsoft Q&A!

Error 1327 typically occurs when the installer references a drive letter that does not exist. This sometimes happens if an external drive wasn't ejected correctly. In your case, the installer is looking for F:\, which Windows does not recognize.

This doesn't always mean there's something wrong with Registry keys, though it's an option. It's also more of an advanced solution meant for IT professionals, so I suggest we try out the basics first:

1 - Map the drive to another place:

• Search for Command Prompt in your Windows > run as Administrator
• Type subst F: C:\ > press Enter > retry installing HR Block Tax
• After installation, remove the mapping by Entering: subst F: /d

2 - Choose another path to install:

• If HR Block Tax allows custom installation paths
• In the Installer, choose a valid local drive (e.g., C:\)

3 - Check for missing drive:

• Open File Explorer and confirm if drive F:\ exists or not
• If it’s a removable drive (e.g. USB), reconnect then properly eject it

4 - Run Disk Cleanup (if possible):

• Search in Windows for Disk Cleanup > open the program
• Check if there's an option for F:\ drive and select it
• Clean up system file > run Disk cleanup on F:\

If you try these steps and still encounter the error, please try to recall whether F:\ was originally a network or removable drive? Have you ever seen that drive when connecting anything to the PC? Based on that, we can provide more targeted solutions if needed!

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