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Not able to book an assessment through pearsonvue
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 56.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rojan Tandukar
20
Reputation points
Hi,
<Please treat this as urgent>
From the past 3 weeks, I am trying to schedule an assessment via pearsonvue. Once after providing all my details as well as my card details, the below error pops up.
"Almost there...
Uh oh! We’re unable to process your payment. Please call your card issuer for further details."
I had tried with all different browsers, cleared cache, cookies, different systems, cards, but ended up with no luck. And now when I'm trying to book the assessment after 3 weeks, the error still persists.
Can anyone help to check this issue?
Moved from: Microsoft Partner Center | Other
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Answer accepted by question author
Gérard Oomens
122.8K
Reputation points
Volunteer Moderator
2 additional answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN7%3C/text%3E%3C/svg%3E)
NandhiniUlaganathan-7284 0 Reputation points2025-12-26T10:53:05.65+00:00 Any update?have you fixed payment issue?
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Rojan Tandukar 20 Reputation points
2025-12-29T03:53:09.9866667+00:00 Payment wasn't successful with my India bank credit card. When I tried with US bank credit card, it worked!
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Rojan Tandukar 20 Reputation points
2025-12-01T04:33:43.2433333+00:00 How do I reach to pearsonvue support center?