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No audio after bios update

Blacky 0 Reputation points
2025-12-01T21:56:19.9133333+00:00

No audio after BIOS update on an ASUS Prime 270 Plus motherboard.

Moved from: System Center Operations Manager

Windows for home | Other | Devices and drivers
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  1. Ferdinand Nanalig 30,140 Reputation points Independent Advisor
    2025-12-02T00:30:17.7633333+00:00

    Hi, I am an independent advisor and welcome to Microsoft Q&A.

    Let me help you with this issue.

    I understand you are having problems with your audio after a BIOS update.

    Please hover your mouse over the sound icon at the lower right-hand corner, then right-click it and click Troubleshoot Sound. Let the troubleshooter finish its task, then this should either resolve the problem or display an error message.

    If that doesn't work, we need to remove the Audio driver from the Device Manager and restart the PC to reinstall it.

    Here are the steps to completely remove a Device from your computer.

    Step 1. Use shortcut keys Windows key + X.

    Step 2. Select Device Manager.

    Step 3. Expand the entry Sound, Video, and Game Controllers. Right-click the problematic device, which is either Realtek Audio, or AMD High-definition Audio, or High-Definition Audio, depending on the audio device installed in your PC, and select Uninstall device.

    Step 4. You need to check the option Delete the driver software for this device and then click the Uninstall button.

    Step 5. Reboot the computer.

    After the reboot, please see if the problem is fixed.

    If that still does not work, please visit the support website of your laptop or desktop and then download and install the latest Audio driver then restart the PC.

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  2. AI answer

    2025-12-01T21:56:31.08+00:00

    If you are experiencing no audio after a BIOS update on your ASUS Prime 270 Plus motherboard, it could be due to several reasons. Here are some troubleshooting steps you can take:

    1. Check Audio Settings: Ensure that your audio device is set as the default playback device in Windows. You can do this by right-clicking the speaker icon in the taskbar, selecting "Playback devices," and ensuring your audio device is enabled and set as default.
    2. Update Audio Drivers: After a BIOS update, it may be necessary to reinstall or update your audio drivers. Go to the Device Manager, find your audio device, right-click it, and select "Update driver."
    3. Reinstall Audio Drivers: If updating doesn't work, try uninstalling the audio driver and then reinstalling it. In Device Manager, right-click the audio device, select "Uninstall device," and then restart your computer. Windows should automatically reinstall the driver.
    4. Check BIOS Settings: Sometimes, BIOS updates can reset settings. Enter the BIOS setup during boot and check the audio settings to ensure that the onboard audio is enabled.
    5. Connect to Different Ports: If you are using a USB audio device, try connecting it to a different USB port.
    6. Windows Troubleshooter: Use the built-in Windows troubleshooter for audio problems. You can find this in Settings under "Update & Security" > "Troubleshoot" > "Additional troubleshooters" > "Playing Audio."

    If these steps do not resolve the issue, consider checking for any additional updates from ASUS for your motherboard or consult their support for further assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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