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how to i get my old email account back

charles mclean 5 Reputation points
2025-12-05T15:41:46.1466667+00:00

i need help to get my old email account back i had to make new email account when i reinstalled windows my old email was [Moderator note: personal information removed]

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Estrella721 36,550 Reputation points Independent Advisor
    2025-12-05T21:03:48.6533333+00:00

    Hi,

    Can you please provide more details about the issue:

    When was the last time you signed in to your old email account?

    What is the error message you get when you try to log in?

    Do you have any active recovery methods, such as your phone number or an alternate email address?

    1 person found this answer helpful.
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  3. Joyce Digrazia 0 Reputation points
    2026-01-29T06:57:50.71+00:00

    I\nWas trying to reset this phone and I somehow lost my email , which wasI\n Was trying to reset this phone i have all my messages on my email , which is [Moderator note: personal information removed]@gmail.com and I'll not being allowed to get that email back. Because the messages keep saying that email belongs to someone else , it was on this phone original way , and I just want to get a fact , I had to make another email and I was my old emails. Please there any way I can have my own email. Like my life so much easier sincerely. Joyce Digrazia this is the email they gave me now [Moderator note: personal information removed]@gmail.com please, I'm begging you to give me back. My original email [Moderator note: personal information removed]@gmail.com thank you

  4. Stefan Blom 338.6K Reputation points MVP Volunteer Moderator
    2025-12-05T21:24:20.1866667+00:00
    0 comments
  5. Q&A Assist
    2025-12-05T15:41:54.13+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To recover your old Outlook email account, you can follow these steps:

    1. Visit the Outlook Sign-in Page: Go to the Outlook sign-in page and enter your old email address (******@outlook.com).
    2. Password Recovery: If you don't remember your password, click on "Forgot password?" and follow the prompts to recover your account. You may need access to the recovery email or phone number associated with the account.
    3. Account Verification: Complete any verification steps required by Microsoft to confirm your identity.
    4. Sign In: Once you've reset your password or verified your account, you should be able to sign in to your old email account.

    If you encounter any issues during this process, consider checking Microsoft's support resources for further assistance.