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Audio is not coming through my monitor on my new WIndows 11 PC.

Gary 0 Reputation points
2025-12-06T15:36:17.9433333+00:00

I bought a new Desktop PC a couple of days ago. My monitor speaker worked fine until this morning when it did not work at all. I went through the troubleshooting steps with no success. That is: The troubleshooter updated the audio driver and the monitor was designated as the default output.

Any ideas?

Windows for home | Windows 11 | Settings
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  1. EmilyS726 236K Reputation points Independent Advisor
    2025-12-06T16:09:16.97+00:00

    Hello,

    Can you hold down Windows +R keys, type in mmsys.cpl and press enter. In the pop up, do you see the monitor listed? If so, do make sure it is set as default device.

    If above settings is already correct, can you share with me two screenshots please?

    1. Go to Device Manager > Display Adapters, I would like to see what's listed.
    2. Please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up.

    Thanks!

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  2. AI answer

    2025-12-06T15:37:27.07+00:00

    If your monitor speakers were working previously and suddenly stopped, here are a few steps you can try to troubleshoot the issue:

    1. Check Connections: Ensure that the monitor is properly connected to your PC and that the audio cable (if applicable) is securely plugged in.
    2. Change USB Port: If your monitor is connected via USB, try connecting it to a different USB port on your PC. Sometimes, the issue can be related to the specific port being used.
    3. Uninstall and Reinstall Audio Drivers: You can uninstall the audio driver and then reinstall it. To do this:
      • Open Device Manager.
      • Find your audio device, right-click it, and select Uninstall Device.
      • After uninstalling, restart your PC, and Windows should automatically reinstall the driver.
    4. Install Device-Specific Drivers: If your monitor came with specific drivers, make sure to install them. Sometimes, the default drivers do not work as well as the manufacturer-specific ones.
    5. Check Sound Settings: Right-click the sound icon in the taskbar, select Sounds, and ensure that your monitor is set as the default playback device.

    If these steps do not resolve the issue, it may be worth checking for any Windows updates or contacting the monitor's manufacturer for further assistance.

    References:

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