Share via

Unable to receive Microsoft Rewards points for Track Your Delivery

Sue Wilson 20 Reputation points
2025-12-07T16:32:29.0433333+00:00

Today, 12/7/2025, the Explore with Bing portion of Microsoft Rewards unlocked the tile for track your delivery worth 50 points. I was able to activate the tile, but so far, none of the tracking numbers I've tried has worked. I've used several Amazon tracking numbers and one USPS number for an online pharmacy. Right now, it shows the hourglass that the tile has been activated, but nothing I key in seems to be the "correct answer" to give me the points.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. paulr0511 45,225 Reputation points Independent Advisor
    2025-12-07T23:19:52.02+00:00

    In this case, in the event that you will still encounter an issue after checking the above and if it will still be the same later today or tomorrow, you may submit a ticket via https://rewards.bing.com/support for this to get checked internally by the rewards team. Response times may vary due to workload or other tasks at hand, but rest assured that they will review your case and let you know on the outcome.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. paulr0511 45,225 Reputation points Independent Advisor
    2025-12-07T17:19:55.4466667+00:00

    Hello, good day and thanks for your question. To add to the above, try to use the shipper and tracking (e.g UPS tracking) and see how it goes. In the event that you will still encounter an issue after checking the above and if it will still be the same later today or tomorrow, you may submit a ticket via https://rewards.bing.com/support for this to get checked internally by the rewards team. Response times may vary due to workload or other tasks at hand, but rest assured that they will review your case and let you know on the outcome.

    Was this answer helpful?

    1 person found this answer helpful.

  3. AI answer

    2025-12-07T16:32:38.2266667+00:00

    It seems that you are experiencing issues with the Microsoft Rewards program, specifically with the "Track Your Delivery" feature. Here are a few suggestions that might help:

    1. Check Tracking Number Format: Ensure that the tracking numbers you are entering are in the correct format for the respective carriers (Amazon, USPS, etc.). Sometimes, specific formats or prefixes are required.
    2. Try Different Carriers: If you continue to have issues with Amazon and USPS, consider trying tracking numbers from other carriers to see if they work.
    3. Wait for Processing: Sometimes, there may be a delay in processing the tracking numbers. If the hourglass is still showing, it might just need more time to retrieve the information.
    4. Contact Support: If the problem persists, consider reaching out to Microsoft Rewards support for assistance. They may provide specific insights or solutions for your issue.
    5. Check for Updates: Ensure that your Microsoft Edge browser is up to date, as updates can sometimes resolve functionality issues with features like Rewards.

    If you continue to face difficulties, it may be helpful to monitor the Microsoft Rewards dashboard for any announcements or updates regarding the feature.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.